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Service Technician
2 months ago
Position: Field Service Technician
Location: Ann Arbor, MI
Contract to Hire or Direct Hire
Our North American Automotive group is searching for an experienced Service Engineer to execute installs, start-ups, commissioning and repairs of testing equipment at customer locations.
Key Responsibilities:
- Installs, start-up, commission, repairs and maintains products at customer sites; performs in-house repairs of defective customer equipment.
- Provides technical assistance to customers and departments, including parts and technical question research and assisting with Requests for Quotation.
- Prepare Field Service Reports with sufficient detail for customer invoicing, warranty charges, labor and materials changers, and policy.
- Provides engineering with redlined drawings and verbiage as required detailing any field changes implemented.
- Creation of factory and On-Site Acceptance Documents and Procedures, performing Acceptance Procedures and post-processing data generated from Acceptance Procedures in order to validate design specifications.
Desired Qualifications:
- 50% Travel
- Excellent customer service skills
- Strong written and verbal communication skills
- Ability to work with little or no direct supervision