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EVP of Operations and Business Development

3 months ago

Port Saint Lucie, United States IVOX Solutions LLC Full time
Job DescriptionJob Description

SUMMARY:
As an iVox Solutions Executive Vice President, you will be responsible for business development, new market initiatives and analysis of current business opportunities. You will plan and initiate all business development policies and procedures to drive increased revenue streams with additional clients as well as increase revenue streams with current client partnerships. In this role, you may also be accountable for licensing initiatives and programs; duties include negotiating contracts, initiating proposals, and closing deals. You will conduct financial feasibility studies and develop proposals for new business opportunities. You will be expected to execute strategic initiatives drawing up on your acquired business acumen and leadership experience to establish sound relationships with clients and iVox staff members as well as create an evolving network of potential clients.

PRIMARY RESPONSIBILITIES:

  • Leads, while partnering with the CEO and other Executive Team Members, the review and exploration of business strategy;
  • Prepare sales development action plans and strategies
  • Effectively use the company marketing initiatives and collateral (handouts, demo’s, and other material) and successfully engage new prospects
  • Develop and maintain the customer database
  • Generate and qualify leads
  • Monitor competitors, market conditions
  • Source and develop client referrals.
  • Record all prospecting activity and account management activity on a daily basis.
  • Identify areas of opportunity for driving financial improvement in current operations
  • Other Duties as assigned

KEY COMPETENCIES:

  • Punctual, Reliable, Meticulous
  • Ability to communicate effectively in both oral and written form
  • Ability to work effectively with personnel on all levels
  • Demonstrated relationship with C level clients
  • Ability to influence others and drive positive culture of teamwork
  • The ability to work well under deadlines and to multitask
  • The ability to build relationships and coalitions within the community
  • Ability to work independently and as a team member
  • Ability to establish and maintain cooperative working relationships with all staff
  • Ability to maintain a calm demeanor in stressful situations
  • Ability to convert feedback into actionable plans for problem-solving
  • Proficiency in Microsoft Office Programs
  • Sense of humor, integrity, personal sense of accountability
  • Ability to overcome objections

Job Requirements:

  • Ability to travel to attend or participate in conferences, meet with potential funders, engage staff, and conduct business – Driver’s License required;
  • Bachelor’s Degree in a related field;
  • Evidence of commitment to teamwork;
  • Ability to network with C-level clients and comfortable meeting new people;
  • Excellent computer skills including Microsoft Office proficiency
  • Self-motivated with minimal oversight
  • 5-10 years of inside/outside sales experience specific to BPO call centers
  • Experience in handling the entire sales process from cold call to close

Physical Requirements:

  • Prolonged periods of sitting and standing
  • Exposed to a regular flow of people around the office and a moderate level of noise
  • Frequently assigned to changing priorities
  • Ability to lift up to 50 lbs

Education Requirements:

  • Bachelor’s Degree in related field

Employment Requirements:

  • Must have the authorization to work in the United
  • Background check, including employment verification, criminal history required as well as drug screen
  • Schedule Flexibility AM/PM, Weekends, and Weekdays where needed.

I represent and certify that I have the requisite skills, competencies, employment requirements and training to complete the tasks stated herein as required of the position, I acknowledge that the Company is relying on my representations. All tasks have been sufficiently explained to me. I understand what is expected of me in this position and agree that it is my sole responsibility to inquire as to tasks that may be unclear. l acknowledge that this job description is not a contract of employment, I understand that I may be required to work more than forty hours per week as the demands and requirements of this position may change and fluctuate. I further acknowledge and agree that the description herein is not exhaustive and that I may be asked to perform additional duties at the Company's sole discretion.