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IT Training Coordinator

4 months ago

Pontiac, United States United Wholesale Mortgage Full time
Job DescriptionJob Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

Responsibilities

  • Collaborate with the Support Training team to coordinate room logistics and
    scheduling
  • Send training invitations to learners including necessary materials and
    prerequisites
  • Communicate logistical changes to trainers and learners
  • Coordinate training initiatives such as lunch & learn sessions or open knowledge
    sharing sessions
  • Enroll team members in pre-training and post-training activities
  • Enter training records into the learning management system
  • Set up rooms for training prior to training
  • Coordinate or print materials needed for training
  • Update the training course catalog for team members to enroll
  • Distribute learner reaction feedback surveys
  • Coordinate invitations for guest speakers and leader visits
  • Facilitate retrospectives for program training
  • Collaborate with space coordinators for program learner seating

Qualifications

  • Must Have Qualifications:


    • Previous coordination experience
    • Proficiency with Microsoft Office
    • Passionate, enthusiastic and motivational attitude.
    • A desire to engage with new team members every week and be an advocate for
    the culture and beliefs of UWM
    • Exceptional communication skills
    • Strong time management ability
    • Flawless organizational skills including multi-tasking
    • The desire to be curious, creative, and resourcefulness.
    • Self-Starter
    • High School Diploma
    • Onsite attendance is requried


    Nice To Have Qualifications:

    • Experience with creating Academy content and enrolling team members in
    various Academy trainings
    • Experience working with a Learning Management System (LMS)
    • Experience with education and/or adult learning theory