Bilingual Customer Service Representative

1 week ago


Palm Bay, United States Florida One Insurance Full time $46,133 - $65,405
Job DescriptionJob Description

Join Florida One Insurance as a Bilingual Customer Service Representative and immerse yourself in a vibrant, customer-centric environment that thrives on energy and fun This onsite role offers an exciting opportunity to engage with diverse clients, utilize your unique language skills, and become their trusted advisor in navigating insurance solutions. With competitive pay ranging from $46,133 to $65,405 per year, you'll not only be rewarded for your hard work but will also enjoy a flexible culture that encourages problem-solving and innovative thinking. Your empathetic approach will shine, making a real difference in customers' lives every day. If you're ready to embrace a fulfilling career that challenges you to grow while having a blast at work, then this is the perfect chance.

You can get great benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Apply now and become a vital part of our energetic team at Florida One Insurance

Florida One Insurance: Our Story

Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.

What would you do as a Bilingual Customer Service Representative

As a Customer Service Representative and Sales Insurance Agent at Florida One Insurance, your day is an exciting blend of organization and dynamic client interaction. Kicking off with a review of your daily agenda, you prioritize client calls and tackle urgent emails or voicemails to ensure every need is met. Your primary focus is on building relationships-engaging with potential and existing clients through both inbound and outbound calls. You passionately present and explain a variety of insurance products, assess individual needs, and offer tailored solutions that perfectly fit their coverage requirements. From processing new applications to handling policy changes and renewals, your day is packed with purpose.

As you update client records and track sales metrics, you embrace every opportunity to maximize leads. Participation in team meetings keeps you sharp on new products and market trends. Balancing persuasive sales techniques with genuine customer care is your recipe for success and satisfaction in this thrilling role

Are you a good fit for this Bilingual Customer Service Representative job?

To thrive as a Customer Service Representative and Sales Insurance Agent at Florida One Insurance, you'll need a diverse skill set that blends communication, empathy, and problem-solving. Excellent verbal and written communication skills are essential for effectively engaging with clients and clearly explaining insurance products. Your ability to listen attentively and assess client needs will enable you to provide personalized solutions, ensuring a customer-centric approach that builds trust and loyalty. Strong organizational skills will help you manage your agenda, prioritize tasks, and maintain thorough documentation of client interactions. Additionally, being an abundant thinker allows you to identify sales opportunities while staying motivated to meet targets.

Flexibility and adaptability are crucial in this fast-paced environment, as you'll need to navigate various customer inquiries and market trends. Finally, embracing a positive attitude and a sense of fun will not only enhance your own experience but also contribute to a vibrant team culture

Are you ready for an exciting opportunity?

If you think this role will suit your needs, great Applying is a piece of cake. Good luck - we're excited to meet you



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