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Front Desk Associate-PT

2 months ago

Richmond, United States CCMC Part time
Job DescriptionJob Description

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.

About the Community:

Sweetgrass is a place where amenities and lifestyle, the indoors and the outdoors, the daytime and the evening, all come together to create a community. On site, you will find 500 acres of land that represent just over 1,500 home sites, with a 28,000 s.f. state of the art amenity center including a computer lab, billiards room, wellness center and indoor and outdoor pools, fitness center, walking trails, and a plethora of outdoor facilities. Sweetgrass is the epitome of true southern comfort coupled with the famous Del Webb lifestyle.

The rolling topography at Del Webb Sweetgrass creates beautiful country-like views of the area with plenty of opportunities to view wildlife in its natural habitat, including Rabb's Bayou and more than 50 acres of water on site. Sweetgrass is the first Del Webb community in the area for those aged 55 and better.

What you’ll accomplish:

  • Managing front desk operations
  • Greeting and assisting guests, answering phones, and directing calls
  • Opening and closing the Community Center as shift requires
  • Checking in members and guests to ensure planned use of the facilities
  • Registering residents for special events and collecting payment
  • Assisting the Membership Coordinator with an array of administrative duties
  • Enforcing policies and procedures
  • Maintaining a clean and inviting front desk environment

What we’re looking for:

  • At least 6 months of customer service experience with basic cash handling skills
  • A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
  • Outgoing with a professional personality
  • Must work well independently and within a group
  • Excellent people skills, with a commitment to customer service
  • Ability to communicate effectively orally and in writing
  • Computer skills that include a strong working knowledge of MS Office programs
  • Must pass a pre-employment drug screen and background check

About our Community: