Dispatcher

1 month ago

Hackensack, United States Academy Service Group Full time
Job DescriptionJob DescriptionSalary:

Job Description:

Are you a motivated and hardworking individual with excellent communication skills? We are seeking a dedicated Dispatcher to join our team. As a Dispatcher, you will play a crucial role in ensuring efficient communication within our organization. If you thrive in a fast-paced environment, enjoy problem-solving, and have a knack for effective communication, we want to hear from you


Responsibilities:

  • Answer incoming phone calls promptly and professionally.
  • Gather and record accurate information from callers.
  • Dispatch appropriate personnel to respond to calls or incidents.
  • Coordinate and communicate effectively with field staff.
  • Monitor and manage multiple communication channels simultaneously.
  • Make outgoing phone calls to provide updates, relay information, and facilitate coordination.
  • Maintain accurate records of calls, dispatches, and other relevant information.
  • Collaborate with other departments to ensure smooth workflow.
  • Respond to emergency situations with a calm and efficient demeanor.
  • After Hours shifts are part of the job requirements 


Qualifications:

  • High school diploma or equivalent.
  • Previous experience in dispatching or a related field is preferred.
  • Excellent communication skills, both verbal and written.
  • Strong multitasking and organizational abilities.
  • Ability to remain calm and focused under pressure.
  • Proficient in using communication equipment and computer systems.
  • Familiarity with geographic locations and map reading skills.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Team player with a positive attitude and strong work ethic.


Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Opportunities for professional development and advancement


If you are ready to take on a challenging and rewarding role as a Dispatcher and contribute to the success of our team, please submit your resume, We look forward to welcoming a dedicated professional to our dynamic team.

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