Sales Development Representative, Bilingual

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Square is looking for motivated professionals with sound business insight to join our Sales organization. We are looking for individuals who want to grow their careers in sales and will start in sales development by being a brand ambassador for Square, identifying and qualifying prospective inbound sellers.  

As a successful Sales Development Representative, you will use insights and product knowledge to educate and support customers. You understand how Square's ecosystem of products fit many types of businesses. You will work with Square sellers of all sizes, from small family run businesses to strategic partnerships for Square. You will be thoroughly trained on the organization and surrounded by inspired professionals who are passionate about their job, and who will achieve and often exceed their quotas. You will report to the Sales Development Manager. 

This person must be based within 50 miles of Scottsdale, Arizona.

You will:

• Have business conversations in both Spanish and English

• Quickly respond to marketing and product driven leads

• Qualify leads and set appointments for account executives with merchants. 

• Learn to sell in a dynamic, innovative, fast-paced environment

• Manage a pipeline of leads successfully by focusing on daily activities and sales tools to effectively convert leads to sales.

• Develop a comprehensive understanding of Square’s ecosystem and keep abreast of upcoming product releases. 

• Facilitate small business merchant onboarding

• Present a great first impression of Square by giving excellent service, quick and timely follow up to inbound inquiries.

You have:

• BA/BS Degree or relevant experience desired

• Desire to grow your career in sales

• Track record of successful achieving or overachieving goals

• Excellent verbal and written communication skills: you are a clear, concise, and compelling storyteller.

• Strong time management and organizational skills: ability to prioritize effectively, meet deadlines, work with others, and follow through to execute all tasks. 

• Self-starter – you’re always looking for ways to do your job better and you never want to be told what to do. When you see an opportunity, you jump on it. 

• Passion and desire to empower small business owners to be more productive and grow their business with Square’s ecosystem of products.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on the candidate's work location and may be modified in the future.

Zone A: USD $32.54
Zone B: USD $30.25
Zone C: USD $26.36
Zone D: USD $24.38

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.