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Domestic Violence Outreach Services Case Manager
1 month ago
Schedule: Monday - Friday, 8 am - 5 pm
Under general supervision from the Safety, Advocacy, Finances, and Employment (S.A.F.E.) Project Director, the S.A.F.E. Case Manager will be responsible for day-to-day operations associated with the domestic violence advocacy project. Travel to Department of Children and Family (DCF) Service Center in Winfield and surrounding counties.
Accountabilities
- Provide direct advocacy services to both recipients of Temporary Assistance for Needy Families (TANF) and targeted Non-TANF participants as needed, including screening, planning, intake counseling, safety planning, outgoing referrals, and economic advocacy.
- Provide training to community partners and/or DCF Service Centers to promote S.A.F.E. Project program materials and increase knowledge and awareness surrounding domestic violence and sexual assault.
- Participate in community outreach events to promote program awareness and create access to potential S.A.F.E. Project participants.
- Present S.A.F.E. Project curriculum, program materials, and engage with participants at DCF orientations and other community locations.
- Plan and facilitate classes and/or support groups designed to improve life skills, enhance conflict resolution skills, and/or educate about creating healthy relationships.
- Coordinate a spectrum of community resources with a focus on underserved populations and take the lead on developing relationships to help participants navigate how to access safe housing resources, mental health care, and crisis services as needed.
- Establish and/or maintain professional contact (verbal and written) with community partners and advocates client needs.
- Maintain and update outlook calendars with weekly/daily/hourly appointments and commitments.
- Schedule meetings and communicate electronically with colleagues, community partners, and clients within the 25 counties service area (cell phone, email, TEAMS, text).
- Professional verbal and written communication and documentation
- Enters program demographic and service data in TIER. Completes monthly report(s) required by DCF.
- Performs other related assigned duties.
Requirements
- Education
- Undergraduate degree in social work or social sciences related field.
- Certification, Recertification, Registration, or License
- Class C driver’s license, motor vehicle, and insurance required.
- Experience
- Two years of previous experience working with low-income individuals and families as case manager.
- Professional experience or training in counseling, domestic violence, sexual assault, economically disadvantaged, or other social issues.
- Preference to those who have experience and knowledge in domestic violence and sexual assault services.
- Skills and Abilities
- Proficiency with the use of computer/laptop/printer, Microsoft Office Products, and other computer software programs.
- Ability to speak publicly and engage with audiences and/or participants.
- Professional communication skills, verbal and written.
- Ability to assess client safety needs and determine the best course of action in a timely manner, sometimes in moderate to high stress situations.
- Exposures
- Controlled inside work environment with noise/vibrations from general office equipment.
- Minimal exposure to fumes/dust/odors.
- Work Type: Light, exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- Climbing/Balancing/Freedom to Move: May be assigned to multilevel building with some floors accessible by stairs only. Minimal required to move about office. Sit about 25 percent of time.
- Stooping/Bending: Minimal.
- Reaching: Occasional, overhead as well as horizontal and down.
- Vision: Adequate to perform essential functions.
- Color Vision: No particular color vision requirement.
- Hearing: Frequently perceive nature of sounds by ear.
- Speech: Frequently express ideas by means of spoke words.
- Eye/Hand/Food Coordination: Frequently operates equipment requiring moderate ability.
- Manual Dexterity: Frequently operates equipment requiring moderate ability.
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