Program Manager, Tech Education Instructor Program
2 months ago
Program Manager, Tech Education Instructor Program
W2 Contract to Possible Hire
Southern California Region, CA
$75-100/hr DOE + benefits, PTO, Paid Holidays
Our Deep Learning Institute (DLI) trains developers, data scientists, and researchers how to tackle meaningful problems using artificial intelligence (AI) and accelerated computing. We are looking for a U.S. based contractor to support our instructor ecosystem. This position calls for someone with a high level of attention to detail and a penchant for quality written communication. This role presents an opportunity for you to identify and implement improvements to our technical training instruction and certified instructor program.
What you'll be doing:
- Communicating with the instructor community about new course offerings, workshop updates, instructor application status, and program benefits..
- Consolidating instructor application materials and organizing applications to facilitate quick, data-driven application decisions made by principal instructors.
- Working with educational services partners and their instructor candidates on partner application status, certification progress, new programs, etc.
- Processing and reconciling instructor payments using a variety of software systems and tools including PayPal and Salesforce.
- Proactively ensuring instructor information is complete to provide accurate reporting and information, for example, our public instructor directory.
- Evaluating and redefining existing processes for efficiency, effectiveness, and improved results.
- Handling ad-hoc inquiries from the instructor community.
What we need to see:
- Innovative problem-solving.
- Attention to detail.
- Customer service background.
- Great communication skills.
- Microsoft Excel expertise.
- Salesforce experience, including adding/updating records and generating reports.
- Superior organizational skills.
- Ability to touch-type at >80 WPS.
- Demonstrate experience with technical education and instruction.
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