Receptionist - Telephone Operator
1 month ago
Location: Smyrna, DelawareSchedule: Mon – Friday 3pm to 11pm / Weekends & Holidays 10am to 6pmShift: 4 to 5 days per week working every other weekend and every other Holiday. Pay Rate: $13.50 an hour
Duties:Ability to function in a front-line customer service environment.Ability to maintain a pleasant business demeanor even during challenging customer encounters.Provide support to staff or clients to ensure clients receive expedient and efficient service. Ability to multi-task, answering phones while servicing clients.
Essential functions consist of the following:
- Greet customer and direct to the appropriate department
- Answer phones and direct callers to the proper division
- Operate paging system to connect internal calls.
- Operate “Fire Board” to notify proper parties of an emergency.
- Help all internal and external clients in a professional manor
- Receive Supplies, Mail, UPS and FedEx deliveries notifying persons or departments of their delivery
- Other duties as assigned by management.
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