Patient Representative
3 months ago
About Diana Health Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join usRole DescriptionWe are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient's face after they interact with you and are willing to go above and beyond to create a wonderful experience. What you'll do You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:Provide warm and friendly client interactionsTake care of client check in and out, answering questions and disseminating information to appropriate team members as necessaryProvide waiting area tours to new clients, orienting them to our space, making them feel welcome and at homeEnsure paperwork, consents, and insurance information is collected and completeManaging the client schedule:You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needsYou anticipate schedule needs days and weeks in advanceYou schedule client appointments in real-time as well as those made through our online platformInsurance, payment, and billing :Perform verification of benefit checks with insurance companiesManage and collect client copays and payment balancesDiscuss and set up payment plans with clientFront of the house management:Work with the team to ensure the office is ready, set up, and prepared for the dayCollaborate on inventory, keeping the office pristine, and other tasks as they ariseManage phone triage as necessary, coordinating between team membersQualificationsCustomer service and hospitality experience strongly preferred and highly desirableBachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related fieldProficiency with Google Suite or Microsoft Office ProductsStrong computer skills; preferred familiarity with EMRsTendency to organize and create structure in a fast-paced, dynamic environmentAttributesYou love interacting with people, practicing excellent communication and interpersonal skillsYou enjoy being the "face" of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude You are exceptional at managing many tasks and do not feel overwhelmed by multitasking You focus on the details and are able to organize and prioritize them along the wayYou obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvementYou thrive in highly collaborative, fast-paced environmentsBenefitsCompetitive compensationHealth; dental & vision, with an HSA/FSA option401(k) with employer matchPaid time offPaid parental leave Diana Health CultureHaving a growth mindset and striving for continuous learning and improvementPositive, can do / how can I help attitudeEmpathy for our team and our clientsTaking ownership and driving to resultsBeing scrappy and resourceful
-
Patient Service Representative
1 month ago
Smyrna, Georgia, United States Piedmont Urgent Care Defunct Full timePatient Service Representative Job DescriptionWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Piedmont Urgent Care Defunct. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key...
-
Patient Service Representative
1 month ago
Smyrna, Georgia, United States WellStreet Full time{"title": "Patient Service Representative", "description": "**About the Role**The Patient Service Representative is a vital member of the WellStreet Urgent Care team, serving as the first point of contact between patients and clinical staff. This front office position plays a crucial role in ensuring an exceptional patient experience.**Key...
-
Patient Service Representative
1 week ago
Smyrna, Georgia, United States Piedmont Urgent Care Defunct Full timePatient Service RepresentativeWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Piedmont Urgent Care Defunct. As a key member of our front desk team, you will be responsible for providing exceptional patient care and support to our patients and families.Key Responsibilities:Greet and Welcome Patients:...
-
Patient Service Representative
2 months ago
Smyrna, Tennessee, United States Diana Health Full timeAbout Diana HealthDiana Health is a rapidly expanding network of modern women's health practices. Our mission is to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a...
-
Patient Services Representative
7 days ago
Smyrna, United States Cumberland Pediatric Dentistry & Orthodontics Full timeOverview:Pay: $15 - $22 / HourCumberland Pediatric Dentistry and Orthodontics has an immediate opportunity available for a Patient Services Representative (PCR)!The PCR plays a crucial role in Cumberland Pediatric Dentistry and Orthodontics practices. The PCR is responsible for being the first line of customer care for our patients. A successful PCR always...
-
Patient Service Representative
2 months ago
Smyrna, Tennessee, United States Diana Health Full timeAbout Diana HealthDiana Health is a rapidly expanding network of modern women's health practices. Our mission is to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a...
-
Patient Services Representative
1 week ago
Smyrna, United States Cumberland Pediatric Dentistry & Orthodontics Full timeOverview:Pay: $15 - $22 / HourCumberland Pediatric Dentistry and Orthodontics has an immediate opportunity available for a Patient Services Representative (PCR)!The PCR plays a crucial role in Cumberland Pediatric Dentistry and Orthodontics practices. The PCR is responsible for being the first line of customer care for our patients. A successful PCR always...
-
Patient Services Representative
7 hours ago
Smyrna, United States Cumberland Pediatric Dentistry & Orthodontics Full timeOverview:Pay: $15 - $22 / HourCumberland Pediatric Dentistry and Orthodontics has an immediate opportunity available for a Patient Services Representative (PCR)!The PCR plays a crucial role in Cumberland Pediatric Dentistry and Orthodontics practices. The PCR is responsible for being the first line of customer care for our patients. A successful PCR always...
-
Patient Service Representative
3 months ago
Smyrna, United States WellStreet Full time**WellStreet Urgent Care** **Patient Service Representative - Front Desk** **Piedmont - Smyrna, GA - Full Time** **Job Description** The Patient Service Representative is the first point of contact between the patient and clinical staff. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the WellStreet...
-
Patient Service Representative
2 weeks ago
Smyrna, Tennessee, United States Diana Health Full timeAbout Diana HealthDiana Health is a pioneering network of modern women's health practices dedicated to setting a new standard of care. Our mission is to empower women to live healthier, more fulfilling lives by providing individualized, comprehensive care programs that put them in the driver's seat of their own health.Role DescriptionWe are seeking a highly...
-
Patient Service Representative
4 months ago
Smyrna, United States WellStreet Full time**WellStreet Urgent Care** **Patient Service Representative - Front Desk, Smyrna Location** **Piedmont - Smyrna, GA - Full Time** This position is located at our Smyrna location 1155 Concord Rd SE Suite 200, Smyrna, GA 30080 **Job Description** The Patient Service Representative is the first point of contact between the patient and clinical staff. The front...
-
Patient Account Representative
4 weeks ago
Smyrna, United States Curran Recruiting Full timeCurran Recruiting is working with a growing healthcare client in the Smyrna, GA area.This position includes:Identify accounts with balances as patient responsibility.Review accounts, and follow-up to retrieve missing account information.Answer patient inquiries regarding; services rendered on account, insurance guidelines, and outstanding balances.Contact...
-
Patient Account Representative
4 weeks ago
Smyrna, United States Curran Recruiting Full timeCurran Recruiting is working with a growing healthcare client in the Smyrna, GA area.This position includes:Identify accounts with balances as patient responsibility.Review accounts, and follow-up to retrieve missing account information.Answer patient inquiries regarding; services rendered on account, insurance guidelines, and outstanding balances.Contact...
-
Patient Account Representative
4 weeks ago
Smyrna, United States Curran Recruiting Full timeCurran Recruiting is working with a growing healthcare client in the Smyrna, GA area.This position includes:Identify accounts with balances as patient responsibility.Review accounts, and follow-up to retrieve missing account information.Answer patient inquiries regarding; services rendered on account, insurance guidelines, and outstanding balances.Contact...
-
Patient Access Representative
4 months ago
Smyrna, United States MedCura Health Full timeOverview: This individual will provide the first level of customer service to patients of the clinic, from greeting and routing patients to record maintenance and cashier duties. This individual will be the person responsible for making all appointments for departments and providing physicians daily schedule. These appointments are to be made via telephone...
-
Patient Account Coordinator
4 weeks ago
Smyrna, Georgia, United States Curran Recruiting Full timeJob SummaryCurran Recruiting is partnering with a growing healthcare organization in the Smyrna, GA area to fill a Patient Account Representative position.Key ResponsibilitiesIdentify patient accounts with outstanding balances and follow up to retrieve missing information.Review accounts and communicate with patients regarding services rendered, insurance...
-
Patient Services Representative
7 days ago
Smyrna, TN, United States Cumberland Pediatric Dentistry & Orthodontics Full timeOverview:Pay: $15 - $22 / HourCumberland Pediatric Dentistry and Orthodontics has an immediate opportunity available for a Patient Services Representative (PCR)!The PCR plays a crucial role in Cumberland Pediatric Dentistry and Orthodontics practices. The PCR is responsible for being the first line of customer care for our patients. A successful PCR always...
-
Sales and Marketing Representative
1 month ago
Smyrna, United States ELITE BRITE Full timeJob DescriptionJob DescriptionAre you a dedicated and hardworking individual with a passion for sales and marketing in the healthcare industry? Do you have the expertise to connect with medical professionals, showcase innovative orthopedic products, and secure new business opportunities? If so, we want you to join our team!Position: Sales and Marketing...
-
Clinical Service Representative
3 days ago
Smyrna, Georgia, United States Piedmont Urgent Care by Wellstreet Full timeJob SummaryWe are seeking a skilled Clinical Service Representative to join our team at Piedmont Urgent Care by Wellstreet. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced urgent care environment.Key Responsibilities:Prepare patients for and assist with examinations and...
-
Patient Service Ambassador
1 week ago
Smyrna, Tennessee, United States Diana Health Full timeAbout Diana HealthDiana Health is a rapidly expanding network of modern women's health practices. Our mission is to set a new standard of care that empowers women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience...