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Program Coordinator 3

3 months ago

Redmond, United States Lucid Consulting Group Full time
Job DescriptionJob Description

Role Summary:

We are seeking a highly skilled Marketing Program Coordinator with a strong background in technology, B2B marketing, project management, and program and content development. The ideal candidate will have extensive experience in stakeholder management and demonstrate exceptional attention to detail. This role involves managing content and localization for the Integrated Marketing Content Teams business initiatives and ensuring the timely coordination and delivery of top-quality marketing materials.


Job Responsibilities:

Project Management:
Collaborate with key stakeholders to define project scope, goals, and deliverables.
Identify and manage project risks and issues, ensuring timely resolution.
Use project management tools to monitor daily project progress, provide real-time updates, and ensure visibility of completed tasks, pending tasks, and any blockers, while regularly communicating status updates to relevant parties.

Content Development and Management:
Assist in creating compelling content related to deadline-driven customer-facing events, ensuring alignment with the Customer Experience Teams business initiatives.

Organize and maintain all content-related documents in a centralized SharePoint repository, ensuring accessibility, version control, and collaboration across teams.

Localization Process Management:
Own all localization activities for customer-facing events program, inclusive of working with translation services, coordinating localized reviews and ensuring final delivery of localized assets

Process Documentation and Alignment:
Develop and maintain accurate and relevant process documentation, including process flow diagrams, standard operating procedures, and work instructions.

Collaborate with cross-functional teams to ensure alignment and integration of processes.

Stakeholder Management:
Partner with content agencies to manage content marketing schedules, and communications.

Maintain strong relationships with stakeholders to ensure successful project execution and content alignment with business objectives.

Agency Management:
Work with agencies for various projects, ensuring clear communication, effective collaboration, and timely delivery of project requirements.

Coordinate and manage the workflow between internal teams and external agencies to align with project goals and timelines.

Leveraging and Scaling Efforts:
Identify opportunities to leverage and expand the company's branding, digital, and media initiatives through re-use and scaling efforts.


Top 3 Hard Skills Required + Years of Experience:

1. Minimum 5+ years experience with stake holder management experience
2. Minimum 5+ years experience with proficiency with content work; anything longer form written. Event content nice to have
3. Minimum 5+ years experience with strong project management


Requirements/Qualifications:

Bachelor's degree in Marketing, Communications, Business, or a related field.
Proven experience in technology, BDM marketing, project management, and content management.
Strong stakeholder management skills with a track record of effective communication and collaboration.
Exceptional attention to detail and a commitment to producing high-quality work.
Demonstrate excellent organizational and multitasking abilities, managing multiple projects simultaneously to meet deadlines and deliver high-quality results.
Ability to analyze data and translate insights into actionable strategies.
Experience managing relationships with agencies and coordinating cross-functional teams.

Preferred Skills:
Experience working in a tech or SaaS environment.
Knowledge of Microsoft brand voice and editorial standards.
Expertise in using project management software and tools.
Strong understanding of localization workflows and processes.


Candidates with previous experience working at Microsoft, either as a full-time employee (FTE) or contractor, are strongly preferred.


Job Location: Remote