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Director of Integration Services
2 months ago
Duration: Fulltime/Permanent role Our client is an international, non-asset-based supply chain services and solutions company. Their services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
Our client is in search of a dynamic IT leader to revolutionize our integration landscape. This individual will spearhead the strategy and roadmap for our global integration platform, focusing on standardizing customer integrations, constructing partner landscapes to bolster efficiency, and ensuring smooth integration processes. This pivotal role serves as a cornerstone for our Digital Transformation strategy and requires a visionary and results-driven leader with a proven history of spearheading large-scale digitalization initiatives, especially within the logistics sector.
Essential Duties and Responsibilities:· Provide visionary leadership in the development and execution of enterprise integration platform strategies, aligning closely with organizational goals and objectives.· Define and architect future integration models, leveraging emerging technologies and industry best practices.· Continuously evaluate and improve integration methodologies to stay ahead of market trends and customer demands.· Lead cross-functional collaboration with business stakeholders to define requirements, prioritize initiatives, and drive continuous improvement in functionality and service delivery.· Develop integration platform roadmaps. Oversee the end-to-end project delivery, ensuring timely and successful delivery of enterprise systems implementations and digital transformation initiatives. · Identify and onboard strategic integration partners to build our partner ecosystem and enhance solution offerings. · Supervise a team of experts in requirements analysis, solution design, implementation, and support of integration platform. · Foster a culture of continuous learning and innovation within the team, nurturing talent, and empowering individuals to reach their full potential. · Drive governance processes, roadmap exercises, and resource planning to ensure alignment with strategic objectives and efficient resource utilization. · Serve as a high-level escalation point for troubleshooting and incident response, ensuring timely resolution and post-incident analysis. · Manage Total Cost of Ownership, vendor contracts and relationships. · Provide regular updates and reports to executive leadership and business stakeholders on product roadmaps, projects delivery and service performance of integration platform. · Adhere to technical standards, security protocols, and data privacy regulations, enforcing best practices to maximize system uptime and reliability. Qualifications:· Bachelor’s degree in a technology or related field required; Master’s degree is a plus. · Proven track record of deploying and managing enterprise integration platform and digital transformation initiatives at scale in a global environment, maximizing business value. · Industry expertise in logistics, specifically freight forwarding, is highly desirable. · Expertise in SDLC, Agile, ITIL, PMO/ PMP, Integration Technologies (API, EDI, Web Services), Reporting and Advanced analytics · Experience in managing budgets, vendor contracts, on-shore and off-shore teams. · Expertise in enterprise integration platforms like CData, Boomi & Informatica. · Expertise in CargoWise One Transport Management System is highly desired. · Exceptional executive communication skills, with the ability to articulate complex concepts to diverse stakeholders. · Proven ability to establish and maintain strong relationships, prioritize effectively, and adapt to changing priorities. · Proficiency in managing technical and administrative resources while effectively communicating with non-technical stakeholders. · Strong analytical and problem-solving skills, with a keen eye for detail. Additional:
Responsibilities associated with this role may evolve according to business needs. This job description outlines general responsibilities and is not exhaustive. Willingness to travel up to 10%
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