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AR Follow-Up Specialist

2 months ago

Roswell, United States Georgia Spine & Orthopedics Full time
Job DescriptionJob DescriptionDescription:

Are you ready to make a meaningful impact in the healthcare field? TMM, a top provider of comprehensive spine and orthopedic care in Georgia, is looking for dedicated professionals like you With locations in Atlanta, Columbus, Gwinnett, Marietta, Tucker, Stockbridge, Roswell, and the Surgery Center of Roswell, we pride ourselves on delivering cutting-edge treatments with a conservative approach.


At TMM, we're not just a team; we're friendly and ambitious professionals committed to providing exceptional patient care while enjoying a positive and collaborative work environment.


We're seeking a highly organized and detail-oriented AR Follow-Up Specialist to join our dynamic team. In this role, you will be crucial in ensuring our financial health by following up on unresolved claims and collecting payments.


AR Follow-Up Specialist Duties:

  • Following up on unresolved claims to collect payments from any responsible parties.
  • Make phone calls to check on the status of the cases.
  • Identify why payment has not been received from the payer.
  • Take appropriate actions to resolve issues in a way that results in payment and/or complete closure of insurance balance.
  • Follow up on patient balances as assigned.
  • Other duties as assigned.



Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.

  • Excellent verbal communication skills are a must.
  • Must have strong computer and typing skills and proficiency with Microsoft Office, including Excel.
  • Problem-solving, research, organization, detail-oriented
  • 2+ years of Office experience in which problem-solving and research were major keys to success.
  • Able to work independently, identify patterns, make informed decisions
  • Correctly identifying root causes to determine appropriate actions and outcomes
  • Prior computer experience is required.
  • Ability to completely and concisely summarize important details in account notes
  • Medical billing certification is a plus.
  • Knowledge of PI process.


AR Follow-Up Specialist Benefits & Perks

  • Great benefits package including medical, dental, vision, and multiple add-ons available.
  • Paid time off
  • Paid holidays
  • Multiple areas and opportunities for advancement
  • Community involvement