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Credit & Collections Representative
4 weeks ago
Job Title: Credit & Collections Representative
Job Location: Redwood City, CA – Hybrid Role (3 Days Office)
Job Duration: 12+ Months Contract
Pay Range: $32/hr. on W2
Job Description:
This position is responsible for ensuring customer collections are received according to agreed payment terms. This self-motivated position performs Business to Business collections while working with management and Sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives.
Responsibilities:
· Improve Day Sales Outstanding to current company monthly/yearly goal.
· Ensure all past due accounts have been contacted while enforcing agreed payment terms.
· Work with customers to schedule payment arrangements on upcoming and past due invoices.
· Convert accounts to ACH/Checks from credit card payments as well as promote electronic invoicing Update account information to ensure contact and other required information is current.
· Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately.
· Communicate with field personnel to discuss any problem accounts/situations to meet a common goal.
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