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Dunkin' Donuts Shift Lead

2 months ago

Wellesley, United States Chartwells HE at Babson College Full time
Job DescriptionJob Description

Responsibilities

•Summary: Makes and serves coffee/espresso drinks and related food and beverage items

•Handles food according to HACCP guidelines and standards for quality food-service operations

•Interacts with customers and other employees in a friendly, courteous manner

•Prepares espresso orders for customers and catering using standard measures and recipes

•Enters orders accurately into POS device; accepts cash and charge payments

•Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area

•Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards

•Maintains sanitation and orderliness of all equipment, supplies and utensils

•Ensures proper food preparation by using approved recipes and following prescribed production standards

•Keeps display equipment clean and free of debris during meal service

•Cleans equipment and workstation thoroughly before leaving the area for other assignments

•Greets customers courteously and interacts in a manner to ensure customer satisfaction

•Relays relevant concerns from customers to supervisors

•Serves customers quickly and efficiently, and prevents delays in serving lines

•Demonstrates a complete understanding of daily menu items and accurately explains them to customers

•Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process

•Ensures all display foods are merchandised attractively per standards

•Serves food neatly and attractively per standard

•Performs other duties as assigned

Benefits

•Perks: Free shift meal provided

•Internal Employee Referral Bonus Available

•Both full-time and part-time associates are eligible for the following benefits:

•Opportunities for Training and Development

•Retirement Plan

•Associate Shopping Program

•Health and Wellness Programs

•Discount Marketplace

•Identity Theft Protection

•Pet Insurance

•Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

•Dental

•Vision

•Life Insurance/AD

•Disability Insurance

•Commuter Benefits

•Employee Assistance Program

•Flexible Spending Accounts (FSAs)

Company DescriptionOur Promise
​To extend our passion, dedication, knowledge and enthusiasm into serving each student delicious and nutritious meals.

To nourish the bodies, minds and spirits of our students and pave the way for a​ lifetime of success and well-being.Company DescriptionOur Promise\r
​To extend our passion, dedication, knowledge and enthusiasm into serving each student delicious and nutritious meals. \r
\r
To nourish the bodies, minds and spirits of our students and pave the way for a​ lifetime of success and well-being.