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Behavioral Health Advocate

2 months ago

Berkeley, United States BACA Management LLC Full time $27 - $29
Job DescriptionJob Description

Join our passionate team at Bay Area Clinical Associates (BACA) We're at the forefront of providing comprehensive mental health services to children, adolescents, and their families in the Bay Area. At BACA, we believe in the potential of every individual to lead a fulfilling life, and we're looking for compassionate, dedicated professionals to join our cause. Our diverse staff includes psychiatrists, psychologists, LMFTs, LCSWs, LPCCs, and dedicated administrative professionals, each dedicated to delivering the highest level of care.

When you join BACA, you're not just taking a job - you're becoming part of a community that's changing lives. We offer competitive compensation, along with a generous training and development allowance to support your continued growth in your professional journey.

If you're ready to make a difference, BACA is the place to do it. Join us today, and together, we can help our community thrive

Purpose: The purpose of the Behavioral Health EMT role is to provide administrative support and facilitate patient engagement within the Intensive Outpatient Program (IOP) and PHP, ensuring smooth operations and fostering a supportive treatment environment.


Essential Functions:


  • Exhibit professional and respectful communication with patients, family members, colleagues, and clinical staff

  • Support Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP) teams, including the managers, clinicians, administrative staff, and patients

  • Perform various administrative tasks such as scheduling appointments for patients, arranging video calls for virtual groups, managing patient check-in/out procedures, uploading registration paperwork, and promptly responding to email inquiries comprehensively and courteously

  • Execute clerical responsibilities including copying, mailing, faxing, scanning, and organizing documentation

  • Provide basic first aid

  • Administer drug screenings for patients

  • Facilitate the completion of daily electronic questionnaires with patients and promptly communicate safety concerns to the Managers and individual providers

  • Prepare and maintain group rooms for sessions

  • Actively participate in groups to assist with patient engagement and monitoring, including academic time

  • Attend weekly multidisciplinary treatment team meetings for the programs.

  • Manage inventory for group supplies

  • Ensure cleanliness and sanitation of group rooms and office space, including supplies, furniture, and equipment

  • Provide support to other areas of the organization as needed


Competencies:

  • Demonstrated self-direction with a focus on independent judgment, critical thinking, flexibility, and problem-solving.

  • Strong organizational abilities coupled with meticulous attention to detail.

  • Punctual and reliable, consistently meeting deadlines and commitments.

  • Proactive approach, maintaining integrity and confidentiality in fast-paced environments.

  • Clear and effective written and verbal communication skills.

  • Proven ability to excel both independently and within a team.

  • Adaptability to changing circumstances and environments.

  • Skilled in prioritizing tasks to meet deadlines efficiently.

  • Strong interpersonal skills, fostering collaborative relationships across departments and teams.


Travel Requirements: None

Required education and experience:


  • Bachelor’s Degree

  • Knowledge of mental health/healthcare is generally gained through a minimum of one year experience in higher education for behavioral sciences or related field

  • Google Suite & EMR experience

  • Active Emergency Medical Technician Certification (EMT) certification required


Physical Requirements:

  • Mobility: Ability to move around the treatment facility as needed, including walking, standing, and occasional lifting or moving objects.

  • Communication: Effective verbal and written communication skills for interacting with patients, families, and staff members.

  • Emotional Resilience: Capacity to manage stress and maintain composure in emotionally challenging situations.

  • Computer Skills: Proficiency in using computers and electronic health record systems for administrative tasks.

  • Observation: Capability to observe and monitor patients' behavior and physical condition while standing or walking for periods.

  • Safety Awareness: Vigilance in identifying and addressing potential safety hazards to maintain a safe environment.

  • Team Collaboration: Collaboration with healthcare professionals, including participation in meetings and coordination with other staff members.


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At BACA, we are committed to fostering an environment that embraces diversity, equality, and inclusion. We are proud to be an equal opportunity employer and consider all qualified applicants regardless of color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

*Please note that this position requires the selected candidate to undergo a background check.*

We look forward to hearing from you and possibly welcoming you to our team.