Behavioral Health Community Health Worker

3 weeks ago


Berkeley, California, United States LifeLong Medical Care Full time
Job Summary

We are seeking a skilled Behavioral Health Community Health Worker to join our team at LifeLong Medical Care. As a key member of our Behavioral Health Team, you will play a vital role in providing direct care services to our diverse patient population.

Key Responsibilities
  • Facilitate and manage patient referrals to therapy and psychiatry, ensuring seamless integration of care.
  • Screen, triage, and connect patients to internal and external behavioral health resources, maintaining an in-house waitlist as needed.
  • Manage mental health provider schedules to optimize productivity and fill provider schedules.
  • Conduct warm hand-offs of patients from medical providers to facilitate integration of care and connect high-risk patients to behavioral health services.
  • Support the Behavioral Health Team by actively participating in behavioral health meetings and establishing a smooth functioning site.
  • Track patients' progress, alerting providers to the need for outreach and enhanced services.
  • Assist in coordinating and supporting behavioral health patient groups.
  • Ensure appropriate consent and parental involvement for pediatric patients in behavioral health.
  • Provide basic support to patients in connection with patient portal and video telehealth visits.
  • Maintain updated resource lists of BH resources in the community and participate in special projects under the direction of the supervisor.
Requirements
  • Bachelor's Degree in Social Work, Health, or Human Services field or equivalent combination of education and/or experience.
  • Administrative experience in a health or social service setting.
  • Knowledge of East Bay health and social service resources.
  • Previous work providing services to persons with mental health disorders, substance use disorders, physical health conditions, and/or disabilities, and/or who are experiencing homelessness.
  • Proficient in Microsoft Office with ability to manage databases.
Preferred Qualifications
  • Experience and sensitivity working with people who are low-income, have histories of trauma, have mental health and/or substance use disorders, and/or who are HIV positive.
  • Epic experience.
  • Bilingual English/Spanish/Arabic.

LifeLong Medical Care is an equal opportunity employer and strongly encourages applications from women, people of color, and bilingual and bicultural individuals and members of the lesbian, gay, bisexual, and transgender communities.



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