Medical Scheduler
2 weeks ago
Essential Duties and Responsibilities:
- Maintain knowledge of the scheduling reports for upcoming day
- Ensure department readiness in the event of unscheduled system down-time
- Answering phone calls in a prompt and polite fashion
- Optimize patients’ satisfaction and provider time by directing calls appropriately
- Scheduling new and follow-up appointments
- Registering patients on the phone and verify insurance eligibility
- Ensure patient information is updated in the system.
- Schedule reminders visit calls
- Monitor portal request for appointment and call patients to schedule
- Monitor wait list and reminder list for scheduling
- Verify insurance eligibility and review eligibility reports
Education and Qualifications
- High School Diploma or equivalent
- Medical terminology
- Minimum one year of scheduling experience
- Ability to work with people of diverse cultural, educational, social, and economic backgrounds.
- Ability to work independently and a self-starter with minimal supervision
- Excellent oral and written communication skills
- Excellent organizational skills
- Computer proficiency
- Experience utilizing an Electronic Medical Records (EMR) system is highly desirable
- Bilingual in Spanish preferred
We are an Equal Opportunity Employer.Company DescriptionT.H.E. Health and Wellness Centers is a nonprofit community clinic in South Los Angeles. For more than 50 years, we've provided high-quality, low cost healthcare and preventative education for all.\r
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We are an Equal Opportunity Employer.
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