Medical Scheduler

2 weeks ago


Los Angeles, United States To Help Everyone Health & Wellness Centers Full time
Job DescriptionJob Description

Essential Duties and Responsibilities:

  1. Maintain knowledge of the scheduling reports for upcoming day
  2. Ensure department readiness in the event of unscheduled system down-time
  3. Answering phone calls in a prompt and polite fashion
  4. Optimize patients’ satisfaction and provider time by directing calls appropriately
  5. Scheduling new and follow-up appointments
  6. Registering patients on the phone and verify insurance eligibility
  7. Ensure patient information is updated in the system.
  8. Schedule reminders visit calls
  9. Monitor portal request for appointment and call patients to schedule
  10. Monitor wait list and reminder list for scheduling
  11. Verify insurance eligibility and review eligibility reports

Education and Qualifications

  • High School Diploma or equivalent
  • Medical terminology
  • Minimum one year of scheduling experience
  • Ability to work with people of diverse cultural, educational, social, and economic backgrounds.
  • Ability to work independently and a self-starter with minimal supervision
  • Excellent oral and written communication skills
  • Excellent organizational skills
  • Computer proficiency
  • Experience utilizing an Electronic Medical Records (EMR) system is highly desirable
  • Bilingual in Spanish preferred
Company DescriptionT.H.E. Health and Wellness Centers is a nonprofit community clinic in South Los Angeles. For more than 50 years, we've provided high-quality, low cost healthcare and preventative education for all.

We are an Equal Opportunity Employer.Company DescriptionT.H.E. Health and Wellness Centers is a nonprofit community clinic in South Los Angeles. For more than 50 years, we've provided high-quality, low cost healthcare and preventative education for all.\r
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We are an Equal Opportunity Employer.
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