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Food and Beverage Manager

1 month ago

Meridian, United States NORTHWOOD COUNTRY CLUB Full time
Job DescriptionJob Description

We are in search of a dynamic leader with expertise in Food & Beverage. This role will oversee all F&B efforts executed in the Club including our Banquet Events.

Responsibilities:

· Achieve sales, profitability, and quality service goals for the Club by executing marketing strategies, providing quality service to the members, and employing leadership and managerial skills effectively.

· Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.

· Initiate corrective action.

· Establish and maintain applicable preventative maintenance programs to protect the physical assets of the restaurant.

· Implement and maintain effective two-way communication systems which reach all employees.

· Develop new programs, which result in an increased level of member satisfaction and operational excellence.

· Manage compliance with established company policies and procedures, along with local, state, and federal laws and regulations.

· Perform other related duties as required.

· Suggest and implement revenue generating programs that provide maximum price value to the members.

· Teach, implement, and reward employees in utilizing their empowerment to meet or exceed customer expectations.

· Ensure staff demonstrates technical skills; conduct technical training on a regular basis.

· Update staff on regular basis on menu highlights.

· Ensure that the restaurant/club is always clean and ready for members.

· Monitor service and teamwork on a regular basis and counsel associates on both aspects.

· Ensure that staff is utilizing up selling techniques while providing customer service.

· Accommodate group bookings by adhering to proper banquet techniques.

· Utilize leadership skills and motivation techniques to maximize associate productivity and satisfaction of direct reports.

· Conduct effective employee meetings and counseling sessions.

· Participate in weekly staff meetings.

· Interview, hire, orientate, and train qualified applicants.

· Keep immediate supervisors promptly and fully informed of all problems or unusual matters of significance.

· Make business decisions based on production reports, similar facts, own experience, and opinion.

· Ensure a safe and sanitary work environment for all associates and guests.

· Maintain and enforce all SOP and service standards.

· Completely direct the operational efforts and strategies of all club outlets.

· Provide for an effective discipline orientation for new supervisors using use records, menus, and appropriate reference manuals.

· Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Club Handbook.

· Ensure forecast information is evaluated and utilized to make sound business decisions.

· Oversee development and execution of the marketing plan in each outlet.

· Continually develop innovative programs and incentives to maintain our competitive edge.

· Solicit feedback from members and associates through personal contact and surveys.

· Ensure that all administrative functions are performed accurately and on a timely basis.

 

· Maintain safe working conditions within department and club.

· Know department fire prevention and emergency procedures.

· Learn, understand, and refer to the Standard Operating Procedures.

· Evaluate staff performance on a ninety day, and annual basis.

· Perform all duties and responsibilities in a timely and efficient manner in accordance with established club policies and procedures to achieve the overall objectives of this position.

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, food discounts plus training & development and career advancement opportunities.