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Medical Front Office Receptionist

1 month ago

Cypress, United States Kids GI Kare Full time
Job DescriptionJob Description

Busy Pediatric GI office with locations in Cypress, Katy and Friendswood is seeking a mature, driven Medical Front Desk/Receptionist with a variety of skills. We are seeking a highly organized and customer-focused Medical Receptionist to join our team. As the Medical Receptionist, you will be responsible for overseeing the daily operations of the front desk area and ensuring exceptional patient service. If you have experience in medical reception, strong organizational skills, and a passion for delivering excellent customer service, we would love to hear from you.

Responsibilities:
- Manage the front desk area and ensure smooth operations
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and respond to inquiries or direct calls to appropriate staff
- Schedule patient appointments and maintain the appointment calendar
- Check-in patients, check-out patients, verify insurance information, and collect necessary paperwork and copays
- Coordinate patient flow and manage waiting areas
- Handle patient inquiries or issues with empathy and professionalism
- Maintain patient records and ensure accuracy and confidentiality
- Collaborate with medical staff to ensure efficient patient care
- Stay updated on medical terminology, office procedures, and HIPAA regulations

Requirements:
- Previous experience as a Front Desk Specialist or similar role preferred,

  • A minimum of 1 year experience in a medical office setting preferred.

- Proficiency in eClinicalWorks
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with phone systems and ability to handle high call volumes
- Exceptional customer service skills with a focus on patient satisfaction

Join our team and contribute to providing exceptional patient service in a professional healthcare setting. We offer competitive compensation, benefits package, and opportunities for career growth. Apply today to be part of our dedicated team