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Office Assistant

2 months ago

Salem, United States 1Coat Industrial Coatings Full time
Job DescriptionJob Description

Monday to Friday 8am to 4pm.

 

1.) Monitor E-Mails Communication --- (Outlook)

· Provide shipping documents

· Update order inquires

· Misc. tasks to customers

 

2.) Invoices

· Create invoice from PO

· Send invoice to customer

· Monitor open invoices & verify customer has received invoice.

· Send reminders to overdue invoices

 

3.) Powder 360

· Create work order from PO to Powder 360 (line items, due dates, blue prints, masking, etc.)

· Monitor open orders.

· Confirm with management that orders are being updated and are in the correct category of given process.

 

4.) Purchase Orders --- (Outlook – QuickBooks)

 

· E-mail Confirmation back to the customer

· E-Mail copy of PO to Tyler & Mike if not CC’d

· Process order to our Plant – Powder 360

· Monitor due dates & update customer when needed

 

5.) Paper Work filing

· File signed packing slips

· File Tax docs, Banking, misc.

· Maintain organization of files

 

6.) GMS Portal

· Update employee time cards when missed clock in/out occurs

· Document employee call off reports

· Upload new employees to GMS

 

 

7.) Phone Communication

 

· Answer incoming calls

· Direct calls

· Answer customer questions when appropriate or direct to other Managment

 

8.) General Errands

· Bank, Supplies, Home depot, Lowes, Giant eagle, etc.

 

9.) Customer Service

· Walk in customers. Direct to Management or take information down and forward to Sales manager

· Treat every customer like our only one. Be respectful and communicate appropriately.

Company Description1Coat provides Powder coating services to the manufacturing industry. Our services provide to a wide variety of different industries from household appliances to military contracts to the everyday consumer wanting to get there patio furniture restored Powder coating is a type of protective coating almost like paint that can be applied to any kind of metal substrate. Powder Coating's strength, and aesthetic finish along with being environmentally friendly has played a factor in its popularity among the public and manufacturing industry in todays market.

Our company was started in 2019 and has grown bigger every year since WeCompany Description1Coat provides Powder coating services to the manufacturing industry. Our services provide to a wide variety of different industries from household appliances to military contracts to the everyday consumer wanting to get there patio furniture restored Powder coating is a type of protective coating almost like paint that can be applied to any kind of metal substrate. Powder Coating's strength, and aesthetic finish along with being environmentally friendly has played a factor in its popularity among the public and manufacturing industry in todays market.\r
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Our company was started in 2019 and has grown bigger every year since We