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Service Advisor
2 months ago
GREG HUBLER AUTOMOTIVE-Driving People Forward, One Guest at a Time
If you are looking for a full-time career with excellent advancement potential, you’ll find it all at Greg Hubler Automotive. Our Advisor pay plan sets you up for plenty of earning opportunity Our benefits are extremely competitive.
We are looking for confident SERVICE ADVISOR to help us drive business in our Service Department at our Buick/GMC Dealership in Marion. The successful candidate will be responsible for basic service requests (i.e .oil changes) Success is at your fingertips if you are eager to learn, results-oriented and thrive in a fun, customer focused, team environment. At Greg Hubler Automotive, we are competitive, we lead by example, and create a fun, supportive environment for everyone Our industry leading pay plan and benefits sets us apart. This is a entry level advisor position with great opportunity.
The career growth among our team members are what we strive for. You will control your own destiny Our loyal customers come back to us time and time again throughout their lives; creating customers for life and repeat business cycles.
Job Responsibilities:
Provide an exceptional guest experience
Greet the guest at their car
Utilize Service Lane Tools (Savi, Xtime)
Perform a vehicle walk around with the guest, looking for obvious damage, lighting concerns, tire wear and windshield wiper wear.
Obtain guest and vehicle information accurately and enter into the DMS (name, phone, email, address, vin and mileage)
Monitor the progress of guest vehicles in the shop and update the guest throughout the day via email, text or phone.
Establish long term relationship with guest.
Ensure quality guest surveys to the manufacturer.
Establish guest follow up plans.
Who are we looking for:
Self-motivated and results-driven who wants to grow professionally.
Has a high level of urgency for all internal departments.
Is Loyal; someone who want a career, not just a job.
Thrives on working in a team environment.
Customer service driven individual who instinctively provides an incredible guest experience each and every time.
Experience Preferred.
What we offer:
Competitive Salary
Monthly Performance Bonus
Department Career Ladders
Commitment to lifelong learning
Collaborative work environment
Medical, Dental, Vision*
401K + MATCH up to 1.5%*
Free $25,000 life insurance
Team member pricing on vehicles, service and parts
Great work/life balance
6 Paid Holidays + 1 Paid Floating Holiday
1 week PTO in 1st full year, 2 weeks PTO in 2nd full year, 3 weeks PTO in 5th full year.
*subject to eligibility requirements
Job Requirements:
High School Diploma or GED Equivalent
Maintain a clean driving record & valid driver’s license
Excellent communication skills
Strong organizational skills with an attention to detail
Ability to multitask
Ability to work in a fast paced atmosphere
Passion for sales and customer satisfaction
Ability to generate and/or build a loyal client base
Are you ready to work in a rewarding, high-energy enviornment in a state of the art facility? Get your career going with Greg Hubler Automotive
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Reports to: Service Manager
