Workplace Assistant

1 month ago

Bolingbrook, United States Brightwing Full time
Job DescriptionJob Description

Workplace Experience Assistant

General Summary & Scope: The Workplace Experience Assistant provides essential workplace services to enhance productivity and organizational effectiveness at our corporate office, supporting the corporate facilities team. This role focuses on delivering a positive office experience through a variety of administrative and operational duties.

What You'll Be Doing:

  • Ensure a 40-hour work week in our Bolingbrook Office, Monday to Friday, within 6am-5pm hours set by the Facilities manager.
  • Coordinate with vendors, building managers, and landlords as required.
  • Assist with space planning and occupancy data analysis.
  • Coordinate workplace services delivery, including janitorial and maintenance work orders.
  • Maintain cleanliness and safety of assigned buildings, including kitchen and equipment.
  • Support conference room setup, scheduling, and meeting support.
  • Process incoming and outgoing mail and operate mailing and shipping equipment.
  • Manage office and pantry supplies for the facility.
  • Assist with special projects and tasks directed by the Facilities Manager.
  • Monitor Corporate Facilities email and respond to inquiries professionally.
  • Perform various tasks such as desk control swaps, furniture setup, and light assembly.
  • Troubleshoot workstation, furniture, and equipment issues.
  • Maintain databases and support data entry for service delivery reports.
  • Follow security and emergency procedures; respond to emergencies calmly and efficiently.
  • Maintain vendor insurance records and contractual documentation.
  • Collaborate with team to improve office operations.
  • Coordinate in-office events for employees.
  • Identify process improvement opportunities and implement action plans.
  • Maintain workplace documents, spreadsheets, calendars, and floorplans.
  • Perform other duties and special projects as assigned.

What You Bring to the Role:

  • High school diploma required.
  • Minimum 2 years’ experience in office services, hospitality, workplace programs, or facilities management.
  • Intermediate skills in Microsoft Office suite.
  • Highly adaptable and able to work independently.
  • Strong communication skills and ability to interact effectively across all organizational levels.
  • Advanced problem-solving abilities and ability to prioritize effectively.
  • Positive attitude and ability to perform under pressure.
  • Comfortable with new technologies and digital tools.

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