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Office Assistant

2 months ago


Bolingbrook, United States ICONMA Full time
  • The Workplace Experience Assistant provides workplace services to increase productivity and organizational effectiveness for our corporate office supporting our corporate facilities team.
  • This role is at the forefront of delivering a positive office experience and performs a wide variety of clerical and administrative duties, mail, and stock room responsibilities, in addition to facility maintenance and operational support.
  • Provides administrative support for Corporate Facilities team as directed, including vendor management, meeting coordination, office and workplace experience equipment care, and delivery management.
  • Process, sort, and deliver all incoming and outgoing packages and internal mail.
  • Operate automated mailing and shipping equipment.
  • Utilize and maintain integrity of databases associated with service delivery, as requested.
  • Manage customer service requests and complaints regarding workplace services.
  • Assist with conference room scheduling and event support, including set up and coordination.
  • Requests building services as needed to ensure facility maintenance is repaired promptly.
  • Maintains relationships with vendors that provide services and goods to the office.
  • Manages accuracy, production, quality, and retention of corporate facility communications include creating and supporting process documentation that follows brand guidelines.
  • Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.
  • Errors in judgment may cause short-term impact to co-workers and supervisor.