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Customer Service Administrator

2 months ago

Irving, United States RemX Full time $50,000 - $60,000
Job DescriptionJob Description

Our client in the Irving area is seeking a Customer Service Administrator to join their team. Apply today to speak with a Recruiter.

 

What you will be doing:

  • Handle sales orders in our ERP system, manage license sales, oversee product returns and exchanges, check freight and customs invoices, and collaborate with third-party service providers.
  • Responding to emails and phone calls from customers and other stakeholders and maintaining the ticketing system accordingly
  • Creating and maintaining work instructions and process descriptions for US Customer Service operations
  • Providing an outstanding customer experience and enhancing relationships with all stakeholders
  • Participating in development projects as needed 

What we need from you:

  • Minimum of 5 years work experience from global customer service, international trade & logistics and working in global team operating across multiple time zones
Company DescriptionRemX is the professional staffing division of Employbridge, America’s Leading Workforce Specialist.

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We offer a variety of staffing solutions, including:

Temporary, temp-to-hire, direct hire
Independent contract placements
Executive search
Managed staffing and outsourced workforce solutionsCompany DescriptionRemX is the professional staffing division of Employbridge, America’s Leading Workforce Specialist.\r
\r
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r
\r
We offer a variety of staffing solutions, including:\r
\r
Temporary, temp-to-hire, direct hire\r
Independent contract placements\r
Executive search\r
Managed staffing and outsourced workforce solutions