Bilingual Customer Service Specialist
3 weeks ago
SNI Staffing Now has partnered with a leading financial services company in the Dallas-Fort Worth area to fill a Bilingual Customer Service Representative position.
Key Responsibilities:
- Effectively identify and assess customer needs to improve customer satisfaction
- Handle customer inquiries, provide solutions and alternatives within time limits and follow up to ensure resolution
- Accurately capture customer information related to payments, contract questions, billing, and cancellations
- Handle delinquent accounts with calls, emails, letters, and reporting
- Process cancellations and refunds and keep reporting up to date
- Verify and set up payments
- Take overflow queue calls for quoting
- Handle verifying and calculating customer eligibility for mileage waivers
- Assist with administrative duties
Requirements:
- A minimum of one year of prior experience in customer service, call centers, and/or collections
- Bilingual Spanish/English
- Possess a team mentality with collaboration and support skills, with the ability to work independently and as part of a team
- Highly proficient in MS Office; intermediate PC skills, AS4000 experience is a plus
- Strong customer service orientation and ability to adapt/respond to different personalities and situations
- Results-oriented, with the ability to multi-task, prioritize, and work in a fast-paced environment
-
Irving, Texas, United States BOK Financial Full timeMortgage Servicing Customer Support SpecialistThe Mortgage Servicing Customer Support Specialist is the primary point of contact for BOKF's mortgage loan customers. Responsible for receiving customer contact inquiries via the inbound phone system. The calls routed to Customer Service are inquiries related to payment applications, principal curtailments, tax...
-
Bilingual Customer Service Representative
1 month ago
Irving, Texas, United States HJG Staffing Full timeJob Opportunity: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team at HJG Staffing. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients while utilizing your language skills to communicate effectively...
-
Bilingual Customer Service Representative
1 month ago
Irving, Texas, United States RemX Full timeRemX is seeking a highly motivated and detail-oriented Bilingual Customer Service Representative to join their team in the Irving area. **Job Summary:** We are looking for a skilled and customer-focused individual to provide exceptional service to our clients. As a Bilingual Customer Service Representative, you will be responsible for handling customer...
-
Bilingual Customer Service Representative
4 weeks ago
Irving, Texas, United States PrideStaff Full timeJob SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at PrideStaff. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers, handling incoming and outgoing calls, and resolving customer inquiries in a timely and professional...
-
Bilingual Customer Service Representative
3 weeks ago
Irving, Texas, United States HJG Staffing Full timeWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at HJG Staffing. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in both English and Spanish.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Bilingual Bank Customer Service Representative
4 weeks ago
Irving, Texas, United States Valor Intelligent Processing Full timeJob SummaryWe are seeking a highly motivated and customer-focused Bilingual Bank Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our commercial and public sector clients.Key ResponsibilitiesHandle inbound customer calls in a courteous and professional manner,...
-
Customer Service Representative
4 weeks ago
Irving, Texas, United States New Leaf Service Contracts LLC Full timeAbout New Leaf Service Contracts LLCNew Leaf Service Contracts LLC is a leading provider of service plans and extended warranties. Our mission is to deliver exceptional customer experiences and provide innovative solutions to our clients.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team. As a...
-
Bilingual Customer Service Representative
3 weeks ago
Irving, Texas, United States RemX Full timeWe are seeking a skilled Bilingual Customer Service Representative to join our team at RemX. As a key member of our operations, you will be responsible for providing exceptional customer service to our clients in the Irving area.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerCommunicate effectively...
-
Customer Service Representative
3 weeks ago
Irving, Texas, United States New Leaf Service Contracts LLC Full timeAbout the Role:The Customer Service Specialist will be the face of New Leaf Service Contracts LLC, providing exceptional customer service to valued clients. This role requires a professional with a passion for delivering high-quality service, a strong work ethic, and a desire to succeed.Key Responsibilities:Present a professional company image while handling...
-
Bilingual Auto Repossession Specialist
4 weeks ago
Irving, Texas, United States CornerStone Staffing Full timeJob Title: Bilingual Auto Repossession SpecialistCornerStone Staffing is seeking a highly skilled Bilingual Auto Repossession Specialist to join our team. As a key member of our recovery team, you will utilize your expertise to locate and recover vehicles.Key Responsibilities:Manage OFR accounts and repossessed vehicles.Review and manage active skip cases,...
-
Medical Scheduler
3 weeks ago
Irving, Texas, United States CornerStone Staffing Full timeCornerStone Staffing is seeking a highly skilled Bilingual Medical Scheduler to join our team. As a Bilingual Medical Scheduler, you will be responsible for providing exceptional customer service to clients in a professional and courteous manner.Key responsibilities include handling inbound and outbound calls, assisting customers with inquiries, concerns,...
-
Medical Scheduler
4 weeks ago
Irving, Texas, United States CornerStone Staffing Full timeCornerStone Staffing is seeking a skilled Customer Service Representative to join our team as a Bilingual Medical Scheduler. This role offers a unique opportunity to gain experience in the healthcare industry while utilizing your bilingual skills in Spanish and English.The ideal candidate will possess strong communication skills, with the ability to...
-
Bilingual Auto Repossession Specialist
3 weeks ago
Irving, Texas, United States CornerStone Staffing Full timeAuto Repossession Specialist OpportunityWe are seeking a highly skilled Auto Repossession Specialist to join our team at CornerStone Staffing. As a Bilingual Auto Repossession Specialist, you will play a crucial role in the recovery process, utilizing your expertise to locate and recover vehicles.Key Responsibilities:Manage OFR accounts and repossessed...
-
Bookkeeper and Customer Service Specialist
3 weeks ago
Irving, Texas, United States New Generation Reps Full timeJob DescriptionWe are seeking a detail-oriented and organized individual to fill a part-time Bookkeeper and Customer Service Specialist role.Key Responsibilities:Bookkeeping:Maintain accurate financial records using QuickBooks Desktop.Manage Accounts Payable (AP) and Accounts Receivable (AR).Reconcile accounts, track expenses, and monitor cash flow.Order...
-
Bilingual Accounts Payable Specialist
4 weeks ago
Irving, Texas, United States Tricolor Auto Group Full timeJob DescriptionWe are seeking a highly skilled Bilingual Accounts Payable Specialist to join our team at Tricolor Holdings. As a key member of our corporate team, you will be responsible for assisting with accounts payable functions, generating and filing monthly financial reports, and assisting with customer payment refunds.Key Responsibilities:Assist with...
-
Medical Scheduler
4 weeks ago
Irving, Texas, United States CornerStone Staffing Full timeCornerStone Staffing is seeking a highly skilled Bilingual Medical Scheduler to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients in a professional and courteous manner.Key responsibilities include handling inbound and outbound calls, assisting customers with inquiries,...
-
Bilingual Auto Repossession Specialist
1 day ago
Irving, Texas, United States CornerStone Staffing Full timeJob DescriptionAs a Bilingual Auto Repossession Specialist, you will play a key role in the recovery team by utilizing your expertise to locate and recover vehicles.Key Responsibilities:Manage OFR accounts and repossessed vehicles.Review and manage active skip cases, utilizing skip tracing techniques to gather information that assists repossession agents in...
-
Bilingual Auto Repossession Specialist
3 weeks ago
Irving, Texas, United States CornerStone Staffing Full timeJob SummaryWe are seeking a highly skilled Bilingual Auto Repossession Specialist to join our team. As a key member of our recovery team, you will utilize your expertise to locate and recover vehicles.Key Responsibilities:Manage OFR accounts and repossessed vehicles.Review and manage active skip cases, utilizing skip tracing techniques to gather information...
-
Bilingual Insurance Services Representative
3 weeks ago
Irving, Texas, United States Staff My Agency Full timeOur agency is seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team in Irving, TX. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, answering their insurance-related inquiries, and promoting State Farm products.Responsibilities:Provide prompt,...
-
Irving, Texas, United States BOK Financial Full timeMortgage Servicing Customer Support RoleThe BOK Financial team is seeking a detail-oriented customer service professional to join our Mortgage Servicing group as a Customer Support Specialist. This role is responsible for providing exceptional service to BOKF's mortgage loan customers, handling inquiries related to payment applications, principal...