Customer Service Representative
5 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Security Finance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and building strong relationships.
Key Responsibilities- Provide outstanding customer service and problem resolution
- Perform collection activities on delinquent accounts
- Assist with insurance verifications
- Perform Welcome Calls
- Act as back up to our Administrative Assistant to receive loan payments and fund loans
- Perform Skip Tracking and other locate activities
- Previous customer service and/or collections experience
- A valid state driver's license, with an acceptable driving record
- Access to a reliable automobile for work use
- An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
- Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your Company set goals
- Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
- Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.
- TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
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Customer Service Representative
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