Customer Service Specialist

5 days ago


Mount Vernon, United States Venus Power-Com Supply Full time
Job DescriptionJob Description

Venus Power-Com is a company based in Mount Vernon NY that provides engineering, project management and procurement for electrical projects.  
 

We are seeking a Customer Service Specialist to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and quotations 
  • Provide information about the products and services
  • Troubleshoot and resolve issues 
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in electrical sales or similar 
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


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