![Azure Palm Hot Springs Resort & Spa](https://media.trabajo.org/img/noimg.jpg)
Front Desk Supervisor
1 month ago
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Vision insurance
Join Our Team Delivering Amazing Experiences
The deserts newest upscale Resort & Spa is seeking an experienced Front Desk Supervisor
AZURE PALM HOT SPRINGS is an exciting and unique resort oasis located in the Miracle Hill area of Desert Hot Springs. Our world-renowned mineral water is the heart and soul of our resort. We have 40 guest accommodations, full-service spa, the largest mineral water pool in So Cal, a healthy caf anda natural hot spring oasis
This is a special property, and we are looking for a proven leader to supervise our Front Desk agents. Every aspect of our operation connects with the Front Desk in one or more ways daily. The ideal candidate will have supervisory experience, great communication skills, be flexible in regard to schedule, leads by example, inspects what they expect from their team, is a self-starter and multitasker.
Responsibilities include and are not limited to:
Scheduling of Front Desk Staff, making sure we are neither over nor understaffed.
Creating and ensuring S.O.Ps are accurate, understood and always accessible to Front Desk Agents.
Recruiting and training front desk agents.
Overseeing Performance management of team.
Ensuring that every guest has a legendary experience
Making sure revenue and operating margin are maximized
Seeing that every guest is always welcomed and communicated with in a way that is caring and respectful.
Other departments and all guests always receive accurate and timely communication
Seeing that every guest is charged accurately and timely.
Making sure the Lobby and Front Desk areas are always clean, operational and inviting. Everything in its place.
We are a growing, multifaceted property with learning and growth opportunities in all aspects of hospitality, including (but not limited to) guest services, food & beverage, spa services, retail, reservations as well as grounds, facility and water system maintenance. If youre interested in a future in the hospitality industry, we are the place. We prefer to promote from within and love seeing our team members grow.
We offer competitive wages, paid vacation, health insurance, employee discounts, retirement plan, direct deposit as well as great learning and growth opportunities.
We are looking forward to reading your application. Please email: mike@azurepalm.com.
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