Operations Admin Assistant

4 weeks ago


Lake Forest, United States Orange County Computer, Inc. Part time $22 - $30
Job DescriptionJob Description

Background:

Technology Solutions Provider is seeking a competent Front Office Admin that can multitask and stay on task. Our Client focused office professional must be able to thrive in a variety of paces, knowing how to manage tasks to completion. There are moderately busy days, fast paced days, calm days and a mixture of everything all at once. This provides the candidate with much opportunity for a varied work flow environment. Our team needs a new member that can navigate these types of days regardless of how many variations each day may bring, completing tasks and projects and being feeling accomplishment at the end of each day.

Position Summary:

The Administrative Assistant is responsible for greeting clients, directing incoming phone traffic, generating service tickets while maneuvering between daily tasks, on-going projects and sudden emergencies that may arise. The Operations Administrator is the first person that our clients will interact with whether via phone or in person. They will provide daily administrative oversight by working with our Tech Team and Operations Director. This role requires an organized, self-motivated individual to be successful in this role. This candidate will be a service oriented problem solver who can interact professionally with a diverse group of clients and staff while completing a variety of daily tasks and weekly projects without constant reminders to stay on task. Positive and friendly attitude. Salary offering will range based on qualifications.

Basic Skills Required

Knowledge and understanding of basic computer functions and technologies.

Proficient in the use of Microsoft Office products, QuickBooks and Adobe products.

Has a genuine interest in Technology and a desire to increase their skillset and grow within the company.

Familiar with using Ticketing Systems.

 

Duties:

Answer incoming phone calls

Communicate with clients via phone and email

Basic Marketing, Blog writing.

Work within company ticketing system to generate, update and track service tickets

Communicate with Tech Team members regarding support tickets

Schedule client appointments

Enter receivables and payables via QuickBooks

Order parts, make estimates

Assist Operations Team with other related projects

Create and Edit Blogs

Knowledge of basic SEO a plus

 

Education:

BA or BS Preferred. Current enrollment in college ok.

Confidentiality Agreement Consent, Drug Screen and Background Check required.

 

 

Company DescriptionWe established OC Cloud9 to help bring the highest-quality service and state of the art innovations in private cloud technology to local businesses in the Southern California area.

Born from Orange County Computer, a cybersecurity and technology repair company with over 25 years of experience in the local area, OC Cloud 9 offers large scale technology solutions and consultancy services to companies and organizations in a wide variety of fields.

Our mission is to treat our customers’ businesses as if they were our own. Too often, we see companies operate with IT solutions that are outdated and ill-fitted to their business. Their current systems don’t align with their company and its goals, or effectively work to achieve them.

OC Cloud9 and Orange County Computer have a proven track record of happy customers with seamless transitions into private cloud hosting. Our beginning-to-end process ensures your business needs are met through extensive research, design, deployment, and implementation of your cloud services.
Https://orangecountycomputer.com
Https://occloud9.comCompany DescriptionWe established OC Cloud9 to help bring the highest-quality service and state of the art innovations in private cloud technology to local businesses in the Southern California area.\r
\r
Born from Orange County Computer, a cybersecurity and technology repair company with over 25 years of experience in the local area, OC Cloud 9 offers large scale technology solutions and consultancy services to companies and organizations in a wide variety of fields.\r
\r
Our mission is to treat our customers’ businesses as if they were our own. Too often, we see companies operate with IT solutions that are outdated and ill-fitted to their business. Their current systems don’t align with their company and its goals, or effectively work to achieve them.\r
\r
OC Cloud9 and Orange County Computer have a proven track record of happy customers with seamless transitions into private cloud hosting. Our beginning-to-end process ensures your business needs are met through extensive research, design, deployment, and implementation of your cloud services.\r
Https://orangecountycomputer.com\r
Https://occloud9.com

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