Account Manager

1 month ago


Escondido, United States California Comfort Control Full time
Job DescriptionJob Description

Commercial HVAC Company is looking for a well-rounded, experienced Account Manager. This position consists of being the main point of contact for our Preventative Maintenance / Contracted customers. Account Managers demonstrate their innate ability to foster and expand their relationships with key customers and possess a high level of attention to detail. This position is not remote and will involve 40 hours of work in our main office in Escondido. Prior knowledge of HVAC parts/ service is not required but recommended.

Offered Wage: $20-25 per hour DOE.

Account Manager Responsibilities:

· Review all accounts to ensure that you are up to date with communications.

· Process orders/ quotes for customers.

· Order necessary parts and equipment to prepare for installation.

· Prepare service calls/ installations for customers.

· Communicate with technician(s) to ensure the installation/ service appointment runs smoothly without any hiccups or challenges.

· Follow up with customer(s) to ensure all questions have been answered followed by invoice completion.

· Delegate customer inquiries to the appropriate department when applicable.

 

Account Manager Qualifications & Requirements:

· Proficient experience with Microsoft office products (Excel, Outlook, Word, Etc.)

· Strong demonstrated commitment to customer service and customer engagement.

· Expert level knowledge of customer service.

· Familiarity with CRM platforms/ systems a plus.

· Desire for growth.

· Strong communication, organizational and interpersonal skills.

 

We are proud to offer a comprehensive benefits package to our team members. Team Members become benefits eligible after successfully completing a 90-day probationary period. Some benefits we are proud to offer include:

· Medical, Dental and Vision Insurance coverages offered (with company paid options)

· Profit sharing & Bonuses.

· Retirement Savings (RS) options.

· Paid Time Off (PTO)

· Flexible Scheduling

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

 

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 

Experience level:

 

  • 1 year
  • No experience needed

 

Schedule:

 

  • 8 hour shift
  • Monday to Friday

 

Travel requirement:

 

  • No travel

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