Deposit Operations Account Specialist 1

4 weeks ago

Seville, United States Westfield Bank Full time
Job DescriptionJob Description

Location: Seville

Manager: Stacey Lessick


Deposit Operations Account Specialist 1 Job Summary

The Deposit Operations Account Specialist 1 assists the Deposit Operations function of the Bank to help achieve an efficient and effective operations process. Reviews all deposit and loan maintenance documents to verify that they are complete, accurate, and compliant. Ensures decision guidelines are adhered to and understood. Assists in execution of procedures and ensures compliance to meet security precautions and to protect customer deposits and bank assets. Strives to achieve a working knowledge of all laws and regulations related to deposit operations which ensures all duties and tasks performed are in compliance with legal and regulatory requirements.

Essential Functions (primary functions and/or reasons the job exists in order of importance)

  1. Assists the Deposit Operations function of the Bank to help achieve an efficient and effective operations process. Reviews all deposit and loan maintenance documents to verify that they are accurate and complete.
  2. Logs and tracks any errors identified in the deposit and loan maintenance documents.
  3. Ensures the maintenance procedures are compliant through numerous tasks and functions including, but not limited to, deposit account proof and monitoring, reviewing, and verifying maintenance documents in comparison to what is on the Core system.
  4. Monitors dormant to active daily and weekly reporting to ensure status changes meet compliance guidelines.
  5. Reviews quality control on core account records and update accordingly.
  6. Assists in reviewing new accounts and other appropriate workflows as directed (role change, product rate changes, minor changes, closed accounts).
  7. Participates in investigating/researching fraudulent related issues such as account monitoring and researching suspicious activity. Helps provide research for legal subpoenas.
  8. Assists with projects impacting deposit accounts including, but not limited to, software upgrades and new or changing deposit product offerings, such as Harland, Secure Support, and Disaster Recovery testing.
  9. Maintains awareness, understanding, and compliance with the Bank's internal policies and procedures, laws, and regulations appropriate for this position.
  10. Provides assistance in response to regulatory and internal/external audit requests
  11. Travels occasionally in order to participate in special assignments, training, and/or travel between office locations.


Desired Qualifications/Experience/Certification/Education (in order of importance)

  1. 1+ years of relevant banking experience.
  2. Experience being accurate with a focus on attention to details.
  1. Strong Communication skills (oral, written and interpersonal) appropriate for interacting with all levels of customers, service providers and bank personnel.
  1. Experience with Microsoft Windows, Outlook, and Excel or transferable software packages.
  2. Experience multi-tasking and prioritizing previous work assignments to ensure deadlines are met.
  3. Experience working independently as well as within a team environment.
  4. High School diploma, GED, or commensurate experience.
  5. Valid driver’s license and a driving record that conforms to company standards.


Physical Requirements (specific to the role)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability to work effectively in an office environment for 40+ hours per week (including sitting, standing and working on a computer for extended periods of time).
  • Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone, computer, web, voice, teleconferencing, e-mail, etc.
  • Ability to travel as required.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

We are an equal opportunity employer/minority/female/disability/protected veteran.


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