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Administrative Assistant
1 month ago
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform essential duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Answers incoming Customer, Service Engineer, Supplier and Sales calls and notifies staff members of important information.
· Digitizes Customer Orders, Production Records, and company documentation for centralized web storage.
· Takes and processes Customer product orders by phone and assists with Purchase Order processing as necessary.
· Creates Service Orders and Dispatches them to U.S. based Service personnel.
· Assists with Service Contract Creation and Management as necessary.
· Assists with maintaining current Sales and Marketing collateral and the coordination of Trade Show scheduling and activities.
· Schedules internal meetings based on staff and room availability. Coordinates catered food selection and delivery for key internal meetings.
· Responsible for the Purchasing and Maintenance of Office Supply and Break-Room inventory.
· Assists executives with duties on an as-needed basis.
REQUIREMENTS & QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
· Bachelor's Degree Preferred. High School Diploma or GED accepted if meeting experience qualifications.
· At least 2 years of experience in an Administrative or Customer Service role.
· Experience working with contact management platforms.
· Proficiency with the O365 Microsoft Office Suite.
KEY SKILLS AND COMPETENCIES:
· Highly proficient and professional in phone, email, and intranet communication to internal and external personnel.
· Attention to detail and ability to multitask tasks from multiple administrators.
· Strong organization and prioritization skills.
· Problem solving and creative attitude.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
· Able to sit or stand in front of a computer for 8 hours. Be able to comfortably lift 20 lbs. without injury.
Company DescriptionFounded in Texas in 1973. The firm originally shared quarters with a heat-treating firm in a drafty tin building. It was a great arrangement in the winter, but during the Texas summers there were ample excuses for sales calls on customers with air-conditioned facilities By 1980, the company had outgrown its space. The firm was re-located to its current location northeast of Dallas (Lewisville), increasing the floor space by 400%. Our success in delivering superior PM parts begins with out team of highly-trained & experienced people. We work as a team providing “hands-on” supervision for every Powder Metal project. We start by listening to our customers needs and analyzing each application. This results in a thorough understanding of the project parameters. Then, by coupling the latest CAD and FMEA technology with our extensive PM capabilities, a cost-effective manufacturing solution is achieved.Company DescriptionFounded in Texas in 1973. The firm originally shared quarters with a heat-treating firm in a drafty tin building. It was a great arrangement in the winter, but during the Texas summers there were ample excuses for sales calls on customers with air-conditioned facilities By 1980, the company had outgrown its space. The firm was re-located to its current location northeast of Dallas (Lewisville), increasing the floor space by 400%. Our success in delivering superior PM parts begins with out team of highly-trained & experienced people. We work as a team providing “hands-on” supervision for every Powder Metal project. We start by listening to our customers needs and analyzing each application. This results in a thorough understanding of the project parameters. Then, by coupling the latest CAD and FMEA technology with our extensive PM capabilities, a cost-effective manufacturing solution is achieved.