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Desktop Support Technician II

1 month ago

Houston, United States Strategic Systems Full time
Job DescriptionJob Description

Job Title: Desktop Support Technician II 

Location: 16415 Jacintoport Boulevard Houston TX 77015

Duration: 3 Months contract to hire  

Shift timings: M-F 8 am-5 PM

Pay rate: $23/hr on w2 

Job Description

conversion $23 Candidate must be able to accept conversion Rate $23 Deskside Support Role / Tech 2 role Background, Drug, and Citizenship screening requirements: 16415 Jacintoport Boulevard, Houston, TX 77015

| Candidates should have 3-6 years’ experience supporting PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus. Experience supporting mobile data plans, mobile networks, and devices is a plus. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information. Top 2 Skills Deskside Support, and Customer Service, Work hours - M-F 8 am-5 PM. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is a plus, experience a minimum of 3 years."

Company DescriptionDeep domain expertise in the areas of cyber security, cloud, data centers, conversion, development, hosting, & operational best practicesCompany DescriptionDeep domain expertise in the areas of cyber security, cloud, data centers, conversion, development, hosting, & operational best practices