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Operations Manager

3 months ago

Paramus, United States Alpine Learning Group Full time
Job DescriptionJob Description

About Us: A Good Job Box is an innovative start-up based in Paramus, NJ, specializing in the creation and distribution of curated and customized snack gift boxes. Our mission is to provide training and job opportunities to individuals with autism and other disabilities and spread positivity by delivering exceptional products, produced in an inclusive workplace environment.

Position Overview: We are seeking a highly organized and experienced individual to manage all aspects of sourcing, procurement, inventory management, order fulfillment, warehouse management, and distribution. The successful candidate will directly supervise the Customer Sales & Service Specialist and oversee a team of community employees, job coaches and community employees. You will play a pivotal role in optimizing our business operations, ensuring efficiency, cost-effectiveness, and timely delivery of products to our customers.

Key Responsibilities

Sourcing and Procurement:

  • Manage relationships with suppliers/vendors for materials, packaging components, and other necessary resources.
  • Identify new suppliers and negotiate contracts, pricing, and terms to secure favorable agreements while maintaining quality standards.
  • Continuously evaluate supplier performance and make recommendations for improvements and alternate suppliers that meet supplier criteria.

Inventory Management:

  • Develop and implement inventory management strategies to optimize stock levels and minimize carrying costs.
  • Monitor inventory levels, anticipate demand fluctuations, and ensure adequate stock availability to fulfill orders.
  • Implement inventory control measures to prevent overstocking or stockouts.

Order Fulfillment:

  • Design and manage order processing activities from receipt to shipment, ensuring accuracy and timeliness.
  • Collaborate with the Customer Sales & Service Specialist and site job coaches to prioritize/ schedule orders and meet customer delivery deadlines.
  • Create and implement best practices to streamline order fulfillment processes and improve overall efficiency.
  • Create and monitor adherence to quality control processes and manage exceptions.

Facilities Management:

  • Create Oversee the general maintenance and repair of the production site.
  • Ensure compliance with health and safety operations

Distribution:

  • Schedule and manage the distribution of finished products
  • Ensure compliance with regulatory requirements and safety standards in all distribution activities.
  • Manage returns

Team Management:

  • Lead a neurodiverse team of employees and job coaches, fostering a culture of collaboration, inclusion, and continuous improvement.
  • Provide guidance, training, and support to team members to enhance their skills and capabilities.
  • Conduct regular performance evaluations and provide constructive feedback to drive individual and team development.

Qualifications

  • Bachelor's degree in supply chain management, Business Administration, or a related field.
  • Experience in supply chain and operations, preferably in the food industry.
  • Strong understanding of sourcing, procurement, inventory management, order fulfillment, and distribution principles and best practices.
  • Proficiency in ERP systems (preferably Oracle NetSuite's Ecommerce Solution) and Microsoft Office Suite.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Experience working in a diverse and inclusive environment, with a demonstrated commitment to promoting diversity and inclusion initiatives.


Work Hours

  • Full-time, 40 hours/week. Generally, Monday to Friday, 9:00 AM to 5:00 PM.
  • On-site role at production facility.
  • May require flexibility occasional evenings and/or weekend hours and flexibility to accommodate business needs.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including health insurance, HRA, retirement savings plan, tuition reimbursement/student loan forgiveness and generous paid time off to recharge.
  • Opportunity to make a meaningful impact and contribute to a socially responsible and inclusive business.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

If you are passionate about customer sales, service, and snacking, we would love to hear from you Join us in spreading positivity, one snack box at a time. Apply now to be our inaugural Customer Services & Sales Specialist by submitting your resume and a brief cover letter outlining why you are the perfect fit for this role.

Please note - Applications submitted without a personalized cover letter about why you are applying for this position will not be considered.

Alpine Learning Group is an equal opportunity employer committed to fostering an inclusive and diverse workplace environment. We believe that diverse perspectives drive innovation and lead to better outcomes. We actively encourage individuals from all backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability status, to apply for positions within our organization. We are dedicated to providing equal opportunities for all qualified candidates and creating a welcoming atmosphere where every employee feels valued and respected.