IT Build Analyst
4 weeks ago
- Manage and maintain the configuration baselines for our desktop systems.
- Configure and manage Group Policy Objects (GPOs) to deploy and manage software settings.
- Adhere to change processes and governance to minimize risks and ensure a stable desktop environment.
- Provide level 3 operational support to resolve technology-related incidents.
- Apply industry best practices and procedures to enhance end-user technologies.
- Troubleshoot and resolve desktop-related issues.
- Provide technical support to end-users for desktop-related issues.
- Develop and maintain documentation related to desktop infrastructure and processes.
- Collaborate closely with business partners to understand complex business requirements and facilitate solution design discussions, ensuring project needs are met.
- Design client-focused solutions that meet business requirements.
- Prepare and validate solution design documents covering areas such as scope clarification, solution requirements, and quality assurance.
- Support end-to-end project implementation as a subject matter expert, providing guidance to a diverse team of technology and project professionals.
- Foster a collaborative work environment, supporting team members in resolving organizational, operational, and process problems.
Required:
- 7+ years of experience.
- Minimum of 5 years of experience managing desktop environments.
- Advanced PowerShell scripting skills.
- Extensive experience in managing desktop environments, strong knowledge of Windows 10 and 11 operating systems.
- Expertise in Group Policy Objects (GPOs).
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