Personal Lines Account Manager
1 month ago
Description of Responsibilities:
The Account Manager is responsible for the effective management of personal lines accounts. An understanding of the market place along with building and maintaining strong relationships with our Carrier Partners is expected.
Key Duties & Accountabilities:
- Develop new business. meet monthly and yearly goals
- Manage account and policy retention.
- Establish and maintain good working relationships with carriers
- Assist with training, development, and mentoring of CSR's and new account managers
- provide quality claims service.
Qualifications:
- High School diploma required.
- 3 years of previous personal lines insurance experience.
- Valid P & C license
- Strong customer service focus.
- Solid written and verbal communication skills.
- Organizational skills to successfully handle multiple tasks.
- Attention to detail.
- Excellent listening skills.
- Demonstrated problem solving skills to resolve customer service issues.
- Good typing and data entry skills.
- Solid computer skills. The ability to navigate various systems, and use Microsoft Word and Excel.
- Must be a team player.
- Positive attitude.
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