Administrative Assistant

4 weeks ago

Zionsville, United States King Lou Pets Full time
Job DescriptionJob Description

Administrative Assistant
Location: Zionsville, IN
Company: King Lou Pets

At King Lou Pets, we are passionate about providing high-quality products that promote pet health and wellness. As a growing startup focused on delivering innovative pet products, we're on the lookout for a dedicated Administrative Assistant to help support our mission and ensure smooth daily operations.

About the Role:
We’re seeking an organized, detail-oriented, and proactive Administrative Assistant to join our team. This role will focus on managing customer service, assisting with social media and marketing efforts, and providing administrative support to our growing brand. The ideal candidate is a multitasker who can thrive in a dynamic environment and is excited about helping a startup succeed.

What You’ll Be Doing:

  • Manage customer service inquiries via email, phone, and text, ensuring timely and effective communication with customers.
  • Assist with the execution of social media content and campaigns, working closely with our marketing team to enhance engagement across platforms.
  • Handle administrative tasks such as managing calendars, scheduling meetings, and organizing documents.
  • Coordinate with different teams to ensure smooth operations and support for marketing initiatives.
  • Maintain customer data, respond to order inquiries, and assist in tracking shipments.
  • Perform other general administrative duties to support daily business operations & CEO

Core Attributes:

  • Excellent written and verbal communication skills, with strong attention to detail.
  • Ability to manage multiple tasks efficiently and prioritize effectively in a fast-paced environment.
  • Familiarity with customer service best practices and experience handling customer inquiries.
  • Knowledge of social media platforms and an interest in digital marketing.
  • Comfortable with technology, including proficiency with email, Google Workspace, and CRM tools.
  • A self-starter with a proactive mindset and the ability to work both independently and as part of a team.

Core Values:

  • Excellence: Strive for quality in everything you do.
  • Ownership: Take initiative and be accountable for your work.
  • Teamwork: Collaborate and support team members to achieve common goals.
  • Growth: Continuously improve yourself and contribute to the company’s growth.
  • Customer Focus: Put our customers first and ensure their satisfaction with every interaction.

Why Work With Us:

  • Join a passionate and driven team building something meaningful.
  • Be part of a fast-growing company with plenty of opportunities to make an impact.

How to Apply: If you’re excited to help shape the future of a pet brand and are passionate about providing excellent administrative and customer support, we’d love to hear from you. Please submit your resume and a brief cover letter detailing your experience and why you’d be a great fit for this role.

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