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Administrative Support Specialist
3 months ago
MEMCO is hiring a CLIENT SERVICES ADMIN ASSISTANT
Pay: 18-21; BOE
Shift: Part-Time; Monday, Thursday, and Friday
Description:
The Admin Support Specialist will play a crucial role in ensuring customer satisfaction by providing efficient and effective support to our clients. This position involves handling customer inquiries, processing orders, and coordinating with other departments to ensure timely delivery of services and products.
Responsibilities:
- Respond to customer inquiries via phone, email, and in-person.
- Process customer orders, ensuring accuracy and timely fulfillment.
- Maintain and update customer records in the company database.
- Coordinate with warehouse and delivery teams to ensure timely shipping and delivery of products.
- Handle customer complaints and issues, providing appropriate solutions and follow-up.
- Assist with inventory management and order tracking.
- Prepare and distribute invoices and other billing documents.
- Support sales and marketing teams with administrative tasks as needed.
Qualifications:
- Proven experience in a customer service or administrative role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in MS Office (Word, Excel, Outlook) and experience with CRM software.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Problem-solving skills and a positive attitude.
- High school diploma or equivalent.
- Experience in the hydraulic or industrial hose industry.
- Bilingual (English/Spanish) is a plus.
A pre-employment drug screen will be required for this position
Must provide documents establishing identity and eligibility to work in the United States
E-Verify employer
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
Company DescriptionMEMCO staffing was founded in 1996, we are not your everyday staffing agency, we place good people with a fitted client, 95% of your jobs are temp to perm, We take care of our clients as well as our employees.Company DescriptionMEMCO staffing was founded in 1996, we are not your everyday staffing agency, we place good people with a fitted client, 95% of your jobs are temp to perm, We take care of our clients as well as our employees.