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EOSS Process Improvement Specialist, Jr Level

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Atlantic City, United States Quecon Full time
Job DescriptionJob DescriptionSalary:

Quecon, Inc. is currently seeking a Jr. Process Improvement Specialist to support the Federal Aviation Administration's mission and vision to provide highly qualified, professional, and technical resources to satisfy agency requirements.. Qualified candidates will perform a variety of duties to support the FAA customer in achieving both their short- and long-term goals. We are looking for hardworking, talented and committed individuals to join our growing team.

 

The ideal candidate will support Second Level Engineering (SLE) engineers. Analyze, interpret, and process En Route Automation Modernization (ERAM) Automation Issues Management System (AIMS) Engineering Requests (ERs), Trouble Reports (TRs) and Adaptation Requests (ARs) through the SLE Process Lifecycle to ensure problems and enhancements follow Federal Aviation Administration's (FAA) procedural requirements and are brought up to FAA standards and safety in the National Airspace System (NAS). Support System Requirements SLEs by coordinating/verifying the maintenance, editing, and version control of Second Level technical documentation.


Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.  Must be a US citizen or 3-year permanent resident.


Hybrid schedule of two days per week reporting to the William J. Hughes Technical Center in Pomona, NJ or as required.  


Requirements

Minimum Requirements/Qualifications
Education & Experience: Candidate must have Bachelor’s degree with a minimum of 5 years of process improvement experience or a Master’s degree with a minimum of 3 years process improvement experience.

Specific training and/or certification in one of the following: iCMM, ISO, CM, or PMP is required


Skills, Abilities & Certifications:

Required:

  • Microsoft Windows and Microsoft Office experience (Word, Excel, PowerPoint, Outlook, Teams, etc.).
  • Documentation (Maintenance, Editing, Quality Control).
  • Prepare meeting agendas, prepare and disposition meeting minutes, prepare slides and present at Zoom/Teams and In-person meetings.
  • Perform data entry in ticketing system.
  • Process-oriented, self-motivated individual with attention to detail and ability to multitask.
  • Good time management and problem-solving skills.
  • Ability to work alone and collaborate with a team.

 

Preferred:

  • AIMS, Peer Review Automation Tool (PRAT), Configuration Management Automation (CMA), Knowledge Services Network (KSN). Preferred, but not required.

*Minimal to no travel

 

Quecon's Corporate Values: Quality, Consistency, Value, Mission, and, most importantly, our Employees

At the core of Quecon’s identity is our commitment to providing quality services and products to our customers. For our employees, this means a whole culture and mindset different from other companies – assume nothing, check everything, prevent mistakes before they happen. Employees are excited to be a part of this mission, and we strive to set our employees up for success. We invest in them, and our generous benefits package – which includes medical, dental, matched 401k contributions, Life/Disability, Tuition Reimbursement, PTO/federal holidays – seeks to attract and retain the most qualified workforce. Our success depends on that.