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Mobile Automotive customer service rep

4 months ago

Kent, United States AVSCalibrations, Inc. Full time
Job DescriptionJob Description

This job will require daily travel in a provided company vehicle while you travel to our clients' shops.
You MUST have experience working with cars and with clients.

We are a very fast-paced logistics company that knows how to get things done and have fun doing them. We have operated on the industry's collision side for over 24 years. We have a fabulous crew and need another CSR. We also give out monthly bonuses based on overall shop performance.

This is a permanent, long-term position. Normal Business Hours Pay is based on experience. We service 40 collision shops in the area.

You will drive a company vehicle to several of our customers’ shops. At those locations, you will take inventory of the cars they have on the property, and update the status of vehicles you have seen. Pre & post-scan tools with provided gear and write estimates for ADAS calibrations and inspections needed.

Responsibilities:

· Drive daily to various shops you will be on the road every day driving your daily route.
· Take inventory
· Scan & Diagnose Vehicles that have been in an accident with a scan tool
· Write an estimate of your findings
· Properly track and document activity log
· Report any issues or incidents to dispatch
· Inspect car daily
· Self-Managing
· Treat Equipment Correctly

Qualifications:

· Must have a clean driving record.
· Previous experience in the automotive field or other related fields
· Excellent customer service and communication with all our client's shop personnel
· Preferred car knowledge
· Strong work ethic
· No Drama
· We are a drug/smoke/vape-free Company (Drug Screening will be required)

Our Core Values

Reliability
Although collisions are unpredictable, we ensure that our services and team are the opposite. We pay attention to the fine, meticulous details so your customers can feel confident in their vehicle’s performance. Our technicians are consistently prepared to deliver calibration solutions our clients can count on and carry the utmost respect for the lives entrusted to our ability to provide accurate service every day.

Quality Innovation
Our high standards are routinely met through adhering to current industry expectations without fail. This is why AVSC is consistently up to date with all OEM standards and utilizes top OEM tools for vehicle repairs and calibration. Innovative troubleshooting allows us to solve all levels of issues with the confidence and skills our clients have come to expect. As technology and modern processes are constantly evolving, so are we. Our ability to recognize and solve calibration issues of all degrees is and will always remain a top priority.

Inquisitive
Every day presents new vehicles and a new set of challenges. We have worked endlessly to mold a focused, detail-oriented team that has the safety and accuracy of each vehicle at the forefront of our minds so we can face any issue head-on and with confidence. Our ability to adapt and willingness to grow have become foundational traits that run throughout the veins of AVSC.

Job Type: Full-time M-F 8am - 5pm with a 1 hour lunch. 

Hourly: $20 - $26 an hour

Experience level:

 

  • 1 year

 

Schedule:

 

  • Day shift
  • Monday to Friday
  • No nights

 

Experience:

 

  • Automotive diagnostics: 2 years (Required)

 

Work Location: In person

Company DescriptionWe have been in business for 27 years. Our mission is to aid collision shops across Washington in safeguarding the lives of drivers everywhere through accurate calibration and repair services. We aim to set a new standard for ADAS technology solutions.Company DescriptionWe have been in business for 27 years. Our mission is to aid collision shops across Washington in safeguarding the lives of drivers everywhere through accurate calibration and repair services. We aim to set a new standard for ADAS technology solutions.