Current jobs related to Customer Service Rep - Kent - Ravago Greece Group

  • Customer Sales

    1 month ago


    Kent, United States SiteOne Services Full time

    SiteOne - 633 Central Ave S [Retail Associate / Team Member] As a Customer Sales & Service Rep at SiteOne, you'll: Assist customers with their questions and needs, either in person, via the phone or through online ordering; Pull and prepare inventory orders for customer pick up or delivery; Proactively identify and capitalize on opportunities to grow sales...


  • Kent, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish) Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our...


  • Kent, United States FedEx Full time

    FedEx - JobID: PDX_FEC_805BFDB6-5DE0-4595-919B-6077347C04B2_238709 [Customer Service Representative] As a Service Center Support Rep at FedEx, you'll: Perform administrative/clerical functions by maintaining files, copying, imaging, answering phones, data entry, sorting/distributing mail; Provide accurate information and assistance to customers; Enter...

  • Customer Sales

    4 weeks ago


    Kent, United States SiteOne Landscape Supply Full time

    Company Overview SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne. SiteOne Landscape...


  • Kent, United States Veritiv Operating Co Full time

    Veritiv Operating Co - Customer Experience Team Lead Location: Kent, Washington Job Purpose: Our Customer Service Team Lead will be responsible for assisting business team managers in evaluating, training, and staffing. This position will work with customer service teams, sales reps, and customers to ensure expectations are met and will continually work on...


  • Kent, United States Forever Roofing Full time

    Job DescriptionJob DescriptionForever Roofing is hiring a sales person!!! If you are in the Seattle area and looking for work Forever Roofing is hiring. Doesn’t matter if you have experience at all.Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.Forever roofing needs you!!The...


  • Kent, Washington, United States SERVPRO of Kent Full time

    Job SummaryWe are seeking a highly skilled and organized individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, receiving and dispatching lead calls, and performing detailed data entry.Key Responsibilities:Provide excellent customer service to internal...


  • Kent, Ohio, United States First Federal Bank Full time

    Job Title: Customer Service RepresentativeAt First Federal Bank, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing daily transactions, and identifying opportunities to...


  • Kent, Ohio, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza LLC, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...


  • Kent, Washington, United States Pacific Propeller Inter Full time

    Job DescriptionAt Pacific Propeller Inter, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Respond to customer...


  • Kent, Ohio, United States Staff My Agency Full time

    We are seeking a talented and caring professional to join our team as a Customer Service Representative at Dan Bizik - State Farm Agency in Portage, IN.This is a low-pressure position focused on providing exceptional customer service for a well-established State Farm Agent. The ideal candidate will have some office experience and excellent communication...


  • Kent, Washington, United States American Air Filter International Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at American Air Filter International. As a key member of our customer-facing team, you will be responsible for providing world-class customer service and support to our clients.Key ResponsibilitiesProvide exceptional customer service and support through various...


  • Kent, Washington, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating the register, and maintaining a clean and organized work environment.Responsibilities:Greet customers...

  • Customer Service Lead

    1 month ago


    Kent, Ohio, United States Burlington Full time

    Customer Service Lead at BurlingtonBurlington is seeking a Customer Service Lead to join our team. As a key member of our management team, you will be responsible for ensuring efficient service at the front of lines, communicating promotions and company updates, and monitoring transactions.Key Responsibilities:Direct cashier coverage and customer flow to...


  • Kent, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive experienceTake customer orders using our technology and Point of Sales...


  • Kent, Ohio, United States Staff My Agency Full time

    Customer Service RepresentativeDan Bizik - State Farm Agency, located in Portage, IN is currently seeking a talented, caring, and professional individual to join our team as a Customer Service Representative.This is a low-pressure position focused on providing exceptional customer service for a well-established State Farm Agent. The ideal candidate will have...


  • kent, United States Insight Global Full time

    A client in Kent, WA is looking for a Customer Service Representative to work with customers, business partners and drivers to make sure the team is delivering on excellent customer service. Handle a high volume of phone calls, exceeding 20+ daily, ensuring timely and professional responses.Respond promptly to email correspondence, maintaining a high level...


  • kent, United States Insight Global Full time

    A client in Kent, WA is looking for a Customer Service Representative to work with customers, business partners and drivers to make sure the team is delivering on excellent customer service. Handle a high volume of phone calls, exceeding 20+ daily, ensuring timely and professional responses.Respond promptly to email correspondence, maintaining a high level...


  • Kent, United States Insight Global Full time

    A client in Kent, WA is looking for a Customer Service Representative to work with customers, business partners and drivers to make sure the team is delivering on excellent customer service. Handle a high volume of phone calls, exceeding 20+ daily, ensuring timely and professional responses.Respond promptly to email correspondence, maintaining a high level...


  • Kent, Washington, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Insight Global. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients, ensuring timely and professional responses to their inquiries.Key ResponsibilitiesHandle a high volume of phone calls,...

Customer Service Rep

2 months ago


Kent, United States Ravago Greece Group Full time

The primary purpose of this role is to manage the process flow of customer orders and make critical and timely decisions related to customer needs. Our customer service department is the front-line for customers’ requests and as such is tasked with formulating plans to address each situation with creativity, openness, and geniality. Customer service is responsible for decreasing the order error rate and increasing customer satisfaction. They are required to develop and strengthen account relationships. Areas of Responsibility / Tasks Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below. Independently manage customer accounts – each customer service rep is assigned specific accounts that they are responsible for overseeing and influencing for optimal satisfaction. Enter customer orders into the sales software efficiently and correctly. Communicate with customers regarding order status making sure the customer has the most up to date information. Fulfill orders with appropriate inventory. Place purchase orders with vendors when needed for direct shipments to the customer. Build strong relationships with key purchasing personnel to have a distinct understanding of their needs. Use that unique understanding to critically assess orders for accuracy and consistency. Acts as the front line resolution manager for incoming questions and complaints using discretion on how to address and devising appropriate solutions and alternatives. Creates finished products by compiling sales orders and composing recipes for outside processing. Manages the order process flow from receipt of order to delivery ensuring all steps are completed with accuracy and timeliness. Exhibits tact, patience, and diplomacy while wading through complex problems. Coordinate with outside warehouses and determine best plan of action for scheduling pickups and deliveries. Oversees pricing precision and communicates closely with the pricing personnel to ensure accurate invoicing. Completes special projects for the Director of Customer Experience as needed. May include other duties as assigned. Minimum Qualifications / Education / Certifications Education: Bachelor's degree or related training equivalent preferred. Minimum of 5 years of relevant work experience in similar title and scope of responsibility - preferred. Experience using Microsoft Office and SOP software. Excellent written and oral communication skills. Ability to create, enhance, and maintain customer relationships. Handles fast paced and stressful situations well. Self-motivated with the ability to work accurately and efficiently. Maintain organization amongst a process flow with moving pieces. Skilled in investigating issues and formulating creative solutions. Applicants must be authorized to work in the U.S. Work Environment / Conditions The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore must be adaptable to. Must be comfortable working in a shared space, with constant noise, with/or without the use of a private office. Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice. Physical Requirements / Demands: The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role. While performing the duties of this job, the incumbent is regularly required to communicate verbally, read and comprehend information, type on a consistent and daily basis. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time. NOTICE TO APPLICANTS : Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications. #J-18808-Ljbffr