![ChaseSource](https://media.trabajo.org/img/noimg.jpg)
Back Office Support CSR
2 months ago
Back Office Support Customer Service Representative
Description
As a Back Office Services Specialist, you will play a crucial role in supporting the efficient operations of our organization by handling various administrative and operational tasks. Your responsibilities will encompass a range of back-office functions, ensuring smooth and organized workflows that contribute to the overall success of the company.
Responsibilities:
- Enter data efficiently.
- Answer inbound calls and assist callers with toll questions.
- Mail products to customers.
- Process toll inquiries (such as activating accounts, opening new accounts, updating license plates, adding vehicles, merging accounts, transferring tags, adding contacts, toll credits and updating customer's personal information.)
Knowledge, Skills & Abilities:
- Good written and interpersonal skills.
- Strong customer service skills.
- Good analytical and organization skills.
- Working knowledge of personal computers and related software; Microsoft Office including word processing, spreadsheets, and databases.
- Must possess keyboarding skills of 30 wpm and 10-key touch.
- Ability to work in a team environment and be open to change.
- Multi-tasking capabilities; ability to think logically and time management organized, flexible, and goal-oriented.
- Ability to establish and maintain effective working relationships with others.
- Must be able to maintain a composed and customer-centric tone, skillfully navigating conversations with a reassuring and empathetic approach to ensure an outstanding customer service experience.
- Must be able to maintain confidentiality.
Requirements:
- High School diploma or GED equivalent from an accredited institution.
- Bilingual, fluent in English and Spanish preferred.
- Must be detail-oriented and have strong communication skills
- 2 years of clerical/office experience is required.
- Previous experience in customer service or a related field is preferred.
- At least 2 full and/or consecutive years of experience working in a call-center environment is preferred.
- Proficient computer skills and the ability to learn new software quickly
- Strong organizational skills and attention to detail.
- Must have availability to work 40 hours per week and be able to commit to any 8-hour shift assigned by client between the operational hours of Monday – Saturday, 6:30am to 8:00pm without exception.
#TheresaLMETC
We have other current jobs related to this field that you can find below
-
Senior Back Office Support
2 months ago
Houston, United States Cititec Talent Full timeCititec Talent has partnered with a global commodities firm that is seeking a Senior Back Office Application Support to join their team. In this role, you will provide strategic support for their Trade Finance, Credit and Accounting applications. Collaborating with various business units, you will ensure efficient application performance, troubleshoot...
-
Senior Back Office Application Support Analyst
1 month ago
Houston, United States Cititec Talent Full timeCititec Talent has partnered with a global commodities firm that is seeking a Senior Back Office Application Support to join their team. In this role, you will provide strategic support for their Trade Finance, Credit and Accounting applications. Collaborating with various business units, you will ensure efficient application performance, troubleshoot...
-
CSR - Counter Sales
3 months ago
Houston, United States Affordable Auto Glass Full timeJob DescriptionJob DescriptionAffordable Auto Glass of Houston, TX is actively pursuing a highly motivated, energetic candidate for our full-time CSR - Counter Sales role who can be a strong first point-of-contact for our customers and match our products to their needs in order to provide top-notch customer service. Do you have an enthusiastic approach to...
-
Office Support Specialist
3 months ago
Houston, United States SRG Stairs Full timeJob DescriptionJob DescriptionSRG Stairs of SRG Ventures is a leading construction services company specializing in stairs, floors, and blinds for the residential home builder market. We are currently seeking a full-time Office Support Specialist, also known at SRG Stairs as, Customer Service Representative (CSR),to join our growing team.The Customer Service...
-
Field Service Tech/CSR
3 months ago
Houston, United States CRDN of the Ark-La-Tex Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insurance A Restoration Field Service Technician is a professional who specializes in providing restoration services to the contents, textiles, electronics or art that have experienced damage from various sources, such as water, fire, mold, or...
-
Restoration Field Service Tech/CSR
2 months ago
Houston, United States CRDN of the Ark-La-Tex Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insurance A Restoration Field Service Technician is a professional who specializes in providing restoration services to the contents, textiles, electronics or art that have experienced damage from various sources, such as water, fire, mold, or...
-
Houston, United States Pizza Hut Shop Full time18174 River Sage Drive **Houston, TX 77084** **CSR (Customer Service Representative)** **Description:** Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who...
-
Houston, United States Pizza Hut Shop Full time10815 Veterans Memorial Dr **Houston, TX 77067** **CSR (Customer Service Representative)** **Description:** Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook...
-
Office Administrator with CSR Background
3 months ago
Houston, United States Horizon Air Solutions, LLC Full timeJob DescriptionJob DescriptionJob description: Office ManagerExperienced Office Manager: SIGN ON BONUS UP TO $3,000.00Here at Horizon Air Solutions we have been growing CRAZY fast. We have a great, energetic, growth oriented family who is looking for help keeping the train running!● We have customers.● We have the systems.● We have the marketing.● We...
-
Office Support Associate
5 days ago
Houston, United States Kandor Group, Inc. Full timeJob DescriptionJob DescriptionA leading manufacturer of custom bedding products is seeking an Office Support Associate to join their team at their corporate office located in East Downtown Houston. This position will report to the Accounting Manager, and will be responsible for providing administrative and clerical support to the accounting and operations...
-
Office Support Associate
3 weeks ago
Houston, United States Kandor Group, Inc. Full timeJob DescriptionJob DescriptionA leading manufacturer of custom bedding products is seeking an Office Support Associate to join their team at their corporate office located in East Downtown Houston. This position will report to the Accounting Manager, and will be responsible for providing administrative and clerical support to the accounting and operations...
-
Office Technology Support Specialist
7 days ago
Houston, United States TEKsystems Full timeDescription: JOB SUMMARY & OBJECTIVES The User Support Specialist supports the local office and working in conjunction with other offices to support the Firm’s Partners and C-Suite Executives. The OTS department manages the Firm’s user IT, software, hardware, AV, and telephone support providing a white glove service for the Firm’s local users. The...
-
Office Technology Support Specialist
1 week ago
Houston, United States TEKsystems Full timeDescription: The User Support Specialist supports the local office and working in conjunction with other offices to support the Firm’s Partners and C-Suite Executives. The OTS department manages the Firm’s user IT, software, hardware, AV, and telephone support providing a white glove service for the Firm’s local users. The role will require a...
-
Houston, United States Daikin Full timeDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Houston, TX branch. The CSR sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the...
-
Office Clerk
1 month ago
Houston, United States Affordable Auto Glass Full timeJob DescriptionJob DescriptionAre you a master of spreadsheets and a lover of organization? Do you thrive in an environment that values accuracy and attention to detail? If so, Affordable Auto Glass has the perfect opportunity for you! We're seeking an entry-level Office Clerk - Administrative Assistant to join us in a full- OR part-time position. If...
-
Office Support Assistant
3 months ago
Houston, United States Primrose School of Kingwood at Oakhurst Full timeJob DescriptionJob DescriptionBenefits:Competitive salaryHealth insuranceTraining & development Primrose School of Kingwood at Oakhurst located at 19514 Northpark Drive, Kingwood Texas, 77339 is seeking an Office Support Assistant for our private preschool. This position will ensure adherence to our mission of bringing the best and most trusted in early...
-
Office Specialist
3 weeks ago
Houston, United States Office Specialist - IntakeScheduling Hospice Full timeSummary of Essential Functions for the Position:The Office Specialist Hospice is responsible for assisting with the day-to-day activities of a multi-faceted Hospice agency to ensure smooth and efficient office and good patient relations. Responsible to perform and ensure efficient intake and scheduling of the clinical staff, patient care activities and...
-
Office Specialist
3 weeks ago
Houston, United States Office Specialist - IntakeScheduling Hospice Full timeSummary of Essential Functions for the Position:The Office Specialist Hospice is responsible for assisting with the day-to-day activities of a multi-faceted Hospice agency to ensure smooth and efficient office and good patient relations. Responsible to perform and ensure efficient intake and scheduling of the clinical staff, patient care activities and...
-
Houston, United States Daikin Comfort Full timeDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Houston, TX branch. The CSR sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax,...
-
Houston, United States Harris County Sheriff's Office Full timeThe agency is seeking a self-motivated, innovative, and energetic individual for the role of Program Coordinator for the agency’s nationally recognized and award-winning Clinician and Officer Remote Evaluation (CORE) telehealth program for patrol. The CORE Program Coordinator will play a pivotal role in the current operation and future of this program....