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Office Assistant/ Customer Service

2 months ago

Key Biscayne, United States Food Service Company Full time $18 - $20
Job DescriptionJob Description

We are seeking a Customer Service Clerk to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer orders, inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve customer orders and concerns
  • Document and update customer records based on interactions
  • Responsible for company's social media accounts
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Bilingual (english and spanish) 
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills