Customer Service Associate

6 months ago

Key Biscayne, United States Southeastern Grocers Full time

Overview

The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date.

This Organization Participates in E-Verify

Please click on the Attachments heading below for more information

The links below allow access to machine-readable files (MFR) that are made available in response to the federal Transparency in Coverage Rule and include negotiated service rates and out-of-network allowed amounts between health plans and health care providers. The machine-readable files are formatted to allow researchers, regulators and application developers to access and analyze data more easily.



  • Customer Service Associate

    2 months ago

    Key Biscayne, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 604 CRANDON BLVD. [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...

  • Customer Service Representative

    1 month ago

    Key Biscayne, Florida, United States Winn-Dixie Full time

    Customer Service Role at Winn-DixieAs a Customer Service Associate at Winn-Dixie, you will be responsible for providing exceptional customer service, greeting and assisting customers in a prompt and courteous manner, and ensuring the store's front end is well-stocked and organized. You will also perform cashier duties, address customer issues, and resolve...

  • Customer Service Representative

    3 weeks ago

    Key Biscayne, Florida, United States Domino's Pizza LLC Full time

    Customer Service Role at Domino'sAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer experiences. This includes greeting customers in a positive and engaging manner, taking orders accurately, and maintaining a clean and organized store environment. You will play a critical role in ensuring that...

  • Cashier Associate>

    5 months ago

    Key Biscayne, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 604 CRANDON BLVD. [Retail Cashier / Checker / Team Member] As a Cashier Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Properly record sales through the scanning system; Operate cashiering equipment accurately...

  • Self-Checkout Associate>

    5 months ago

    Key Biscayne, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 604 CRANDON BLVD. [Retail Cashier / Checker / Team Member] As a Self-Checkout Associate at Winn-Dixie, you'll: Observe multiple self-checkout registers while providing customer assistance and ensuring proper checkout procedures; Actively engage and direct customers to utilize self-checkout lanes; Monitor regular lanes for...

  • Associate Manager

    3 weeks ago

    Key Biscayne, United States Lilly Pulitzer Full time

    Job Type: Regular Brand Strategy Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. Our Brand vision statement is: "Create Your Sunshine, A Resort State of Mind". Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming. Job Description The Associate Manager has the primary...

  • Customer Service Sales Associate

    4 months ago

    Key West, United States Hertz Full time

    The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.  Wage per hour: $20.00 Qualifications:  Strong oral and written...

  • Customer Service Associate FT

    1 month ago

    Big Pine Key, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 251 KEY DEER BLVD [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...

  • Customer Service Sales Associate

    5 months ago

    Key West, United States Hertz Full time

    Job Description The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Wage per hour: $20.00 Qualifications: Strong oral and...

  • Restaurant Server

    4 weeks ago

    Key Biscayne, United States Food Service Company Full time

    Job DescriptionJob DescriptionThe Sanbar Restaurant at Key Colony Private Condominium Welcoming and sitting diners comfortably in the dining sectionTaking customers’ food and drink ordersCollaborating with the kitchen and bar staff for prompt and correct delivery of ordersMemorizing the menu and recommend appetizers, meals and drinks from restaurant wine...

  • Overnight Front Desk

    2 months ago

    Key Biscayne, United States Elwyn Full time

    As a Front Desk Associate, youll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; ch Front Desk, Customer Service, Overnight, Hotel, Healthcare, Skills

  • Kitchen Prep Cook

    2 months ago

    Key Biscayne, United States Food Service Company Full time

    Job DescriptionJob DescriptionSetting up and sanitizing workstations.Following prep lists created by chefs.Measuring ingredients and seasonings, and preparing cooking ingredients such as soup stock to be used in the cooking process.Preparing simple dishes, such as entrees or salads.Ensuring all food items are properly stored and easily accessible.Assisting...

  • Seasonal Support Driver

    1 week ago

    Key Biscayne, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being...

  • Administrative assistant

    4 weeks ago

    Key Biscayne, United States FirstService Residential Full time

    Job Overview: As an Administrative Assistant, you’ll be responsible for providing a wide variety of administrative and staff support services. Performs office work directly related to property management and the general business operations of the association; May assist with employee payroll, budget preparation, control of records and reports...

  • Front Desk Staff

    2 months ago

    Key Biscayne, United States FirstService Residential Full time

    Job Overview: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...

  • Front Desk Staff

    2 weeks ago

    key biscayne, United States FirstService Residential Full time

    Job Overview: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...

  • Front Desk Staff

    2 months ago

    Key Biscayne, United States FirstService Residential Full time

    Job Overview: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...

  • Front Desk Staff

    1 month ago

    key biscayne, United States FirstService Residential Full time

    Job Overview: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...

  • FirstService Residential | Front Desk Staff | key biscayne, fl

    5 days ago

    key biscayne, United States FirstService Residential Full time

    Job Overview: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...

  • Front Desk Staff

    7 days ago

    Key Biscayne, United States FirstService Residential Full time

    Job Overview: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...