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Customer Service Representative

4 weeks ago

Key Biscayne, Florida, United States Food Service Company Full time
Job Summary

We are seeking a highly skilled Customer Service Clerk to provide exceptional support to our customers. As a key member of our team, you will be responsible for delivering outstanding customer experiences through effective communication, problem-solving, and product knowledge.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information about our products and services
  • Troubleshoot and resolve customer orders and concerns
  • Document and update customer records to ensure seamless interactions
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a comprehensive knowledge base of our products and services
Requirements
  • Bilingual (English and Spanish)
  • Previous experience in customer service, sales, or related fields
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Positive and professional demeanor
  • Excellent written and verbal communication skills