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General Manager
4 months ago
We are seeking a General Manager to join our team You will be responsible for overseeing and coordinating the activities of the retail sales team.
Responsibilities:
- Supervise team of retail sales workers
- Adjust daily schedule for shift personnel to ensure optimal efficiency
- Train and evaluate employees
- Track monthly results and trends for business forecasting
- Resolve escalated customer complaints
Qualifications:
- 2 years Previous experience in food industry, customer service, or other related fields
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Strong leadership qualities
- Hire crew, shift leads
- train all staff
- scheduling
- employee evaluations
- hold employees to acceptable standards and evaluate, retrain or terminate
- monthly staff meetings
- maintain food and labor cost
- weekly inventory
- be availabe to receive calls off hours
