Leasing Manager
2 weeks ago
Job Summary:
This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Essential Responsibilities:
1. Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
2. Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
3. Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.
4. Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
5. Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
6. Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
7. Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
8. Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in
advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
9. Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
10. Provide leadership, coaching and support staff (where applicable) at the property(s).
11. Oversee and ensure accuracy of all social media sites to include J Turner Research.
12. Make pricing recommendations.
13. Performs all necessary file audits, including but not limited audits of new lease agreements ongoing lease files.
14. Review KNOCK to ensure follow up is completed per company procedures
15. Ensure all daily activity is entered into Onesite including phone and site traffic rentals, move ins/move outs, notices to vacate, cancellations, lease renewals, as needed.
16. Provide on the job training to associates
Other Responsibilities:
1. Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
Organizational Responsibilities:
- Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
- Practices proper safety techniques in accordance with Company, community, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
- Identifies areas for improvement and offers suggestions to improve the community’s efficiency, profitability, and productivity.
- Keeps abreast of current changes in technology, leasing and sales tools, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs and by accessing other sources of information, and applies knowledge and practices to area(s) of responsibility.
Working Conditions:
- Incumbents work in an office environment, but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Physical Demands:
- Incumbents must be able to physically access all exterior and interior parts of the community and amenities.
- Incumbents must be able to stand, walk and/or sit for extended periods of time and push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.
- Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
- Must be able to work a flexible work schedule, which may include weekends and/or holidays
Required Licenses or Certifications:
- Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
- Incumbents must have valid drivers license to operate a golf cart on property.
Knowledge, Skills, Abilities:
- Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
- Demonstrated ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing.
- Demonstrated proficiency in word processing, property management software (preferably Yardi and/or One Site), and spreadsheet management programs in order to complete required reports and employment documents.
- Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
- Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Craigslist, Google and other search engines, and navigating the internet and websites.
- High School diploma, GED or an employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports.
-
Leasing Consultant
2 months ago
Kissimmee, United States Camber Corporation Full timeJob DescriptionJob DescriptionSummaryThe Leasing Consultant is responsible for presenting the community to prospective residents, leasing apartments, providing customer service, and participating in the marketing of the community. The Leasing Consultant works in conjunction with the property management team to achieve the leasing goals established for the...
-
Leasing Consultant
5 months ago
Kissimmee, United States Camber Corporation Full timeJob DescriptionJob DescriptionSummaryThe Leasing Consultant is responsible for presenting the community to prospective residents, leasing apartments, providing customer service, and participating in the marketing of the community. The Leasing Consultant works in conjunction with the property management team to achieve the leasing goals established for the...
-
Leasing Consultant
1 month ago
Kissimmee, United States Rentyl Apartments Full timeAt Rentyl Apartments, we elevate our residents' living experience by providing top-notch services and high-end amenities. We aim to deliver a welcome feel and ensure each of our guests feel special and appreciated. As a Florida-based property management company who specializes in upscale communities, we strive to continue attracting new partners by providing...
-
Leasing Professional
4 weeks ago
Kissimmee, United States ConAm Management Corporation Full timeJob DescriptionJob DescriptionThe Leasing Professional is responsible for executing the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The Leasing Professional will perform all activities related to leasing to new residents, providing resident satisfaction through the term of the lease,...
-
Leasing Professional
4 weeks ago
Kissimmee, United States ConAm Management Corporation Full timeJob DescriptionJob DescriptionThe Leasing Professional is responsible for executing the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The Leasing Professional will perform all activities related to leasing to new residents, providing resident satisfaction through the term of the lease,...
-
Leasing Professional
5 days ago
Kissimmee, United States ConAm Management Corporation Full timeJob DescriptionJob DescriptionThe Leasing Professional is responsible for executing the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The Leasing Professional will perform all activities related to leasing to new residents, providing resident satisfaction through the term of the lease,...
-
Property Leasing Coordinator
2 weeks ago
Kissimmee, United States Simpson Ridge Ltd Full timeJob OverviewWe are looking for a dedicated Property Leasing Coordinator to assist in managing our real estate operations. This role involves facilitating various activities and transactions related to property leasing.Key Responsibilities:Engage and inform prospective tenantsAddress and resolve tenant inquiries and issuesEnsure timely processing of...
-
Assistant Property Manager
1 week ago
Kissimmee, United States Birchstone Full timeJob DescriptionJob DescriptionDescription:The Assistant Property Manager is responsible for providing key office support and assistance to the Property Manager in the daily operations of the Property. In addition to other duties, the Assistant Property Manager collects rent and fees from residents, posts income and deposits, and represents and upholds the...
-
Assistant Community Manager
2 weeks ago
Kissimmee, United States InterSolutions, LLC Full timeInterSolutions is a full-service recruiting agency specializing in the property management industry. At InterSolutions, we are dedicated to finding the best permanent fit for our customers, and the best job searching experience for our candidates to land their dream job!We are currently searching for an experienced Assistant Community Manager for a luxury...
-
Kissimmee, Florida, United States Camber Corporation Full timeJob OverviewThe Assistant Community Manager plays a crucial role in delivering exceptional service to residents and prospective tenants while supporting the Community Manager in overseeing the property. This position involves managing financial transactions and maintaining accurate records for the apartment community, as well as generating correspondence...
-
Kissimmee, Florida, United States Camber Corporation Full timeJob OverviewThe Assistant Community Manager plays a crucial role in delivering exceptional service to residents and prospective tenants while supporting the Community Manager in overseeing the apartment community.Key Responsibilities:Ensure timely posting of rent in accordance with established policies.Manage daily rental entries and handle lease agreements...
-
Kissimmee, United States Camber Corporation Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceEmployee discountsHealth insuranceVision insurance SummaryThe Assistant Manager is responsible for providing customer service to all residents and prospects, and assisting the community manager with managing the community. Duties include maintenance of financial transactions and...
-
Resident Engagement Manager
2 months ago
Kissimmee, United States Birchstone Full timeJob DescriptionJob DescriptionDescription:The Resident Engagement Manager will work under the direction of the Property Manager and aid the team in providing exceptional customer service throughout the move-in process, to include following up with new residents after the initial move-in. This position will bridge the gap and provide consistent resident...
-
Saratoga Resort Villas Assistant Manager
2 weeks ago
Kissimmee, Florida, United States Camber Corporation Full timeJob OverviewThe Assistant Manager plays a crucial role in delivering exceptional service to residents and prospective tenants while supporting the Community Manager in overseeing the apartment community.Key Responsibilities:Timely processing of rent in accordance with established policies.Accurate daily input of rental data.Management of move-in and move-out...
-
Bilingual Assistant Property Manager
4 days ago
Kissimmee, Florida, United States CubeSmart Full timeAbout the RoleCubeSmart is seeking a highly skilled and customer-focused Bilingual Assistant Property Manager to join our team. As a key member of our property management team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our facilities.Key ResponsibilitiesCustomer Service: Develop and maintain...
-
Administrative Assistant
3 months ago
Kissimmee, United States Global Vacation Rentals Full timeJob DescriptionJob DescriptionAssist in managing and coordinating all aspects of property occupancy and maintenance.Communicate with tenants regarding property-related issues.Coordinate with clients, tenants, and third parties to address maintenance and other property-related tasks.Collaborate with the property management team in marketing, leasing, and...
-
Senior Accountant
7 days ago
Kissimmee, Florida, United States NDM Hospitality Services Full timeJob DescriptionNDM Hospitality Services is a family-owned hospitality business that started in the food and beverage industry and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services, and amenities within the vacation rental space. Imagine combining the...
-
Senior Accountant
1 month ago
Kissimmee, United States NDM Hospitality Services Full timeJob DescriptionJob DescriptionNDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the...
-
Senior Accountant- Retail_ Miami World Center
2 weeks ago
Kissimmee, United States NDM Hospitality Services Full timeJob DescriptionJob DescriptionNDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the...
-
Bilingual Assistant Property Manager
4 days ago
Kissimmee, Florida, United States CubeSmart Full timeAbout the RoleCubeSmart is seeking a highly skilled and customer-focused Bilingual Assistant Property Manager to join our team. As a key member of our property management team, you will be responsible for providing exceptional customer service, managing property maintenance, and driving sales growth.Key ResponsibilitiesCustomer Service:Develop and maintain...
